Upgrade version

Hello,
after upgrade from 2.14 version to 2.15 version we have this error when enter to openvidu server or dashboard in port 4443.

Thank you

Hi @Youness_Atouani please don’t spam the same question in differnet posts. How did you do the upgrade? Did you follow the official instructions of upgrading? Can you share the output of ./openvidu version and the content of your /opt/openvidu/.env file?

I followed this instructions
https://docs.openvidu.io/en/2.15.0/deployment/upgrading/
Output of ./openvidu version

Openvidu Information:

Installation Type: On Premises
Openvidu Version: 2.15.0
Openvidu Call Version: No present

System Information:

Linux Version:
- Description: Ubuntu 18.04.4 LTS
Docker Version: 19.03.11
Docker Compose Version: 1.26.0

Installation Information:

Installation Folder: /opt/openvidu
Installation Folder Tree:

     |-.env
     |-openvidu
     |-.old-2.14.0
     | |-.env
     | |-openvidu
     | |-readme.md
     | |-docker-compose.yml
     |-recordings
     |-readme.md
     |-kms-crashes
     |-custom-layout
     | |-index.html
     | |-openvidu-browser-2.14.0.js
     | |-openvidu-browser-2.15.0.js
     | |-__index.html
     |-.env-v2.15.0
     |-cdr
     |-docker-compose.yml
     |-owncert
     | |-certificate.key
     | |-_certificate.key
     | |-certificate.cert
     | |-_certificate.cert
     |-certificates
     | |-accounts
     | | |-acme-v02.api.letsencrypt.org
     | | | |-directory
     | | | | |-84465c180a51763163d399dc09fcfa5c
     | | | | | |-private_key.json
     | | | | | |-meta.json
     | | | | | |-regr.json
     | |-csr
     | | |-0001_csr-certbot.pem
     | | |-0000_csr-certbot.pem
     | | |-0003_csr-certbot.pem
     | | |-0002_csr-certbot.pem
     | |-renewal
     | |-live
     | | |-51.75.200.222
     | | | |-fullchain.pem
     | | | |-privkey.pem
     | | |-formify.tv
     | | | |-fullchain.pem
     | | | |-privkey.pem
     | | |-certificates.conf
     | |-keys
     | | |-0002_key-certbot.pem
     | | |-0003_key-certbot.pem
     | | |-0001_key-certbot.pem
     | | |-0000_key-certbot.pem
     | |-renewal-hooks
     | | |-pre
     | | |-deploy
     | | |-post
     |-openvidu-report-13-11-2020-12-52.txt

Docker Running Services:

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
ec12039ee9c7 kurento/kurento-media-server:6.14.0 “/entrypoint.sh” 4 minutes ago Up 4 minutes (healthy) openvidu_kms_1
b5688802c74a openvidu/openvidu-coturn:1.0.0 “/bin/sh -c /usr/loc…” 4 minutes ago Up 4 minutes openvidu_coturn_1
ad5359a5cea2 openvidu/openvidu-server:2.15.0 “/bin/bash -c 'expor…” 4 minutes ago Up 4 minutes openvidu_openvidu-server_1
fe0439378433 openvidu/openvidu-proxy:3.0.0 “/bin/sh -c /usr/loc…” 4 minutes ago Up 4 minutes openvidu_nginx_1
503e41e13ec0 openvidu/openvidu-redis:1.0.0 “docker-entrypoint.s…” 4 minutes ago Restarting (1) 23 seconds ago openvidu_redis_1

content of .env file

OpenVidu configuration

----------------------

Documentation: https://docs.openvidu.io/en/stable/reference-docs/openvidu-config/

NOTE: This file doesn’t need to quote assignment values, like most shells do.

All values are stored as-is, even if they contain spaces, so don’t quote them.

Domain name. If you do not have one, the public IP of the machine.

For example: 198.51.100.1, or openvidu.example.com

DOMAIN_OR_PUBLIC_IP=NOMDOMAINE.COM

OpenVidu SECRET used for apps to connect to OpenVidu server and users to access to OpenVidu Dashboard

OPENVIDU_SECRET=PASSWORD

Certificate type:

- selfsigned: Self signed certificate. Not recommended for production use.

Users will see an ERROR when connected to web page.

- owncert: Valid certificate purchased in a Internet services company.

Please put the certificates files inside folder ./owncert

with names certificate.key and certificate.cert

- letsencrypt: Generate a new certificate using letsencrypt. Please set the

required contact email for Let’s Encrypt in LETSENCRYPT_EMAIL

variable.

CERTIFICATE_TYPE=owncert

If CERTIFICATE_TYPE=letsencrypt, you need to configure a valid email for notifications

LETSENCRYPT_EMAIL=mail@gmail.com

Proxy configuration

If you want to change the ports on which openvidu listens, uncomment the following lines

Allows any request to http://DOMAIN_OR_PUBLIC_IP:HTTP_PORT/ to be automatically

redirected to https://DOMAIN_OR_PUBLIC_IP:HTTPS_PORT/.

WARNING: the default port 80 cannot be changed during the first boot

if you have chosen to deploy with the option CERTIFICATE_TYPE=letsencrypt

HTTP_PORT=80

Changes the port of all services exposed by OpenVidu.

SDKs, REST clients and browsers will have to connect to this port

HTTPS_PORT=4443

Access restrictions

In this section you will be able to restrict the IPs from which you can access to

Openvidu API and the Administration Panel

WARNING! If you touch this configuration you can lose access to the platform from some IPs.

Use it carefully.

This section limits access to the /dashboard (OpenVidu CE) and /inspector (OpenVidu Pro) pages.

The form for a single IP or an IP range is:

ALLOWED_ACCESS_TO_DASHBOARD=198.51.100.1 and ALLOWED_ACCESS_TO_DASHBOARD=198.51.100.0/24

To limit multiple IPs or IP ranges, separate by commas like this:

ALLOWED_ACCESS_TO_DASHBOARD=198.51.100.1, 198.51.100.0/24

ALLOWED_ACCESS_TO_DASHBOARD=

This section limits access to the Openvidu REST API.

The form for a single IP or an IP range is:

ALLOWED_ACCESS_TO_RESTAPI=198.51.100.1 and ALLOWED_ACCESS_TO_RESTAPI=198.51.100.0/24

To limit multiple IPs or or IP ranges, separate by commas like this:

ALLOWED_ACCESS_TO_RESTAPI=198.51.100.1, 198.51.100.0/24

ALLOWED_ACCESS_TO_RESTAPI=

Whether to enable recording module or not

OPENVIDU_RECORDING=true

Use recording module with debug mode.

OPENVIDU_RECORDING_DEBUG=true

Openvidu Folder Record used for save the openvidu recording videos. Change it

with the folder you want to use from your host.

OPENVIDU_RECORDING_PATH=/opt/openvidu/recordings

System path where OpenVidu Server should look for custom recording layouts

OPENVIDU_RECORDING_CUSTOM_LAYOUT=/opt/openvidu/custom-layout

if true any client can connect to

https://OPENVIDU_SERVER_IP:OPENVIDU_PORT/recordings/any_session_file.mp4

and access any recorded video file. If false this path will be secured with

OPENVIDU_SECRET param just as OpenVidu Server dashboard at

https://OPENVIDU_SERVER_IP:OPENVIDU_PORT

Values: true | false

OPENVIDU_RECORDING_PUBLIC_ACCESS=true

Which users should receive the recording events in the client side

(recordingStarted, recordingStopped). Can be all (every user connected to

the session), publisher_moderator (users with role ‘PUBLISHER’ or

‘MODERATOR’), moderator (only users with role ‘MODERATOR’) or none

(no user will receive these events)

OPENVIDU_RECORDING_NOTIFICATION=publisher_moderator

Timeout in seconds for recordings to automatically stop (and the session involved to be closed)

when conditions are met: a session recording is started but no user is publishing to it or a session

is being recorded and last user disconnects. If a user publishes within the timeout in either case,

the automatic stop of the recording is cancelled

0 means no timeout

OPENVIDU_RECORDING_AUTOSTOP_TIMEOUT=0

Maximum video bandwidth sent from clients to OpenVidu Server, in kbps.

0 means unconstrained

OPENVIDU_STREAMS_VIDEO_MAX_RECV_BANDWIDTH=0

Minimum video bandwidth sent from clients to OpenVidu Server, in kbps.

0 means unconstrained

OPENVIDU_STREAMS_VIDEO_MIN_RECV_BANDWIDTH=0

Maximum video bandwidth sent from OpenVidu Server to clients, in kbps.

0 means unconstrained

OPENVIDU_STREAMS_VIDEO_MAX_SEND_BANDWIDTH=0

Minimum video bandwidth sent from OpenVidu Server to clients, in kbps.

0 means unconstrained

OPENVIDU_STREAMS_VIDEO_MIN_SEND_BANDWIDTH=0

true to enable OpenVidu Webhook service. false’ otherwise

Values: true | false

OPENVIDU_WEBHOOK=false

HTTP endpoint where OpenVidu Server will send Webhook HTTP POST messages

Must be a valid URL: http(s)://ENDPOINT

#OPENVIDU_WEBHOOK_ENDPOINT=

List of headers that OpenVidu Webhook service will attach to HTTP POST messages

#OPENVIDU_WEBHOOK_HEADERS=

List of events that will be sent by OpenVidu Webhook service

Leave blank if all events.

OPENVIDU_WEBHOOK_EVENTS=[sessionCreated,sessionDestroyed,participantJoined,participantLeft,webrtcConnectionCreated,webrtcConnectionDestroyed,recordingStatusChanged,filterEventDispatched,mediaNodeStatusChanged]

How often the garbage collector of non active sessions runs.

This helps cleaning up sessions that have been initialized through

REST API (and maybe tokens have been created for them) but have had no users connected.

Default to 900s (15 mins). 0 to disable non active sessions garbage collector

OPENVIDU_SESSIONS_GARBAGE_INTERVAL=900

Minimum time in seconds that a non active session must have been in existence

for the garbage collector of non active sessions to remove it. Default to 3600s (1 hour).

If non active sessions garbage collector is disabled

(property ‘OPENVIDU_SESSIONS_GARBAGE_INTERVAL’ to 0) this property is ignored

OPENVIDU_SESSIONS_GARBAGE_THRESHOLD=3600

Call Detail Record enabled

Whether to enable Call Detail Record or not

Values: true | false

OPENVIDU_CDR=false

Path where the cdr log files are hosted

OPENVIDU_CDR_PATH=/opt/openvidu/cdr

Kurento Media Server image

--------------------------

Docker hub kurento media server: https://hub.docker.com/r/kurento/kurento-media-server-dev

Uncomment the next line and define this variable with KMS image that you want use

KMS_IMAGE=kurento/kurento-media-server-dev:6.14.0

Kurento Media Server Level logs

-------------------------------

Uncomment the next line and define this variable to change

the verbosity level of the logs of KMS

Documentation: https://doc-kurento.readthedocs.io/en/stable/features/logging.html

KMS_DEBUG_LEVEL=3,Kurento*:4,kms*:4,sdp*:4,webrtc*:4,rtpendpoint:4,rtphandler:4,rtpsynchronizer:4,agnosticbin:4

Openvidu Server Level logs

--------------------------

Uncomment the next line and define this variable to change

the verbosity level of the logs of Openvidu Service

RECOMENDED VALUES: INFO for normal logs DEBUG for more verbose logs

OV_CE_DEBUG_LEVEL=INFO

Java Options

--------------------------

Uncomment the next line and define this to add

options to java command

Documentation: https://docs.oracle.com/cd/E37116_01/install.111210/e23737/configuring_jvm.htm#OUDIG00058

JAVA_OPTIONS=-Xms2048m -Xmx4096m -Duser.timezone=UTC

I’m thinking that maybe the problem is related with the browser cache not loading updated frontend from “YOUR_DOMAIN:4443/dashboard”, when you change the version. Can you try by removing the cache or access via incognito in the browser?

Best Regards,
Carlos