Black screen is present throughout the recording

Issues with deployment
1

Hi @cruizba
In our prod environment, the recordings have black screens throughout the video. We are using composed recordings. We have already set the COTURN_IP parameter and the OPENVIDU_RECORDING_COMPOSED_URL parameter properly. We are using Openvidu 2.29.0 - On premise. Can you help us with this issue ?

2

Hello @RobinSylvester .

Usually it is not needed to setup COTURN_IP and OPENVIDU_RECORDING_COMPOSED_URL . Are you trying to deploy within an internal network?

Regarding your issue, you can troubleshoot your problem and see logs if you set up this environment variable:

OPENVIDU_RECORDING_DEBUG=true

This will generate a log file in the recording’s directory with the logs of the browser running composed recordings.

If any error is happening, it should appear there.