White screen when no devices are allowed

Issues with deployment
1

Hi,
Sometimes, when an user has no devices allowed (camera and microphone), a white screen is shown instad of the videoconferenc one.
The only way I was able to recreate this error is in your demo page following the next steps:

  1. Remove permission to camera and microphone in openvidu site
  2. Access to a demo videoconferencia
  3. The white screen appears

In other computer appear the next message INPUT VIDEO DEVICE NOT FOUND.
Also I have tried in other type of video like google meet and an advice came out for allowing the camera.

¿Could you help me?
Thank you

demo_openvidu
demo_openvidu1394×750 67 KB

2

Hi,

OpenVidu Call application may have some issues in this case, when the user has no input devices. We are currently looking into it, so please stay tuned for further notice.

3

Hi @Grecia,

There was a bug in the prejoin page when user has not media devices. Thanks for reporting it.
Now it is fixed and it will be available on the next release 2.24.0

4

Thank you. Could you give me the date when the release 2.24 will be available?