Video is visible both the sides, audio is only working one way

OpenVidu v2 Issues developing apps
1

Issue:
We are working on a remote collaborative application that is deployed both as an APK using the Cordova app on the client side (sender) and as a web application on the receiver’s end. In an active open vidu one-on-one call, A being the sender and B being the receiver, the audio of B(Receiver) is not audible to A(Sender). Whereas the video of both A(Sender) & B(Receiver) is visible to each other. When tested on OpenVidu by creating a custom room, both the audio and video of A & B are audible and visible.

Solutions tried and failed:
All these changes were made to the client-side javascript files.

1)Tried changing the audio source from true to undefined.
2)Tried printing the value of the publishAudio, while printing the value, it shows as true
3)Tried changing the OpenVidu Browser version from 2.18.0 to 2.20.0

Packages used:

  1. OpenVidu: 2.20.0

Browsers tested: Chrome (106.0.5249.121), MS Edge (107.0.1418.26)

It would be great if anyone could address this issue and provide a hint to the solution. Thanks in advance :slight_smile:

2

I don’t understand. The audio from B (the receiver) is not audible to A (Sender). Is it a bidirectional 1:1 communication? Or just A send audio and video to B?

Because if it is bidirectional, both clients are Senders and receivers.

3

It is a bidirectional 1:1 communication.