There is no available Media Node where to initialize session

OpenVidu v2 Issues with deployment
1

ERROR:There is no available Media Node where to initialize session ‘ses_Y57bimurIi’. Code: 204 in Request: method:joinRoom params

2

Did this happenned after some time with OpenVidu Running without problems? Try to restart KMS, maybe it crashed

3

I have been using 3 months openvidu without problem, and on Saturday I pass, I have it in an instance of ec2 in aws, I do not know how to restart kms?, another thing is that before I failed, the video call jammed and I get blocked the video, but I do not know how to restart kms, could tell me the steps to restart since I have it in an instance of ec2 in thanks

4

Ok. Before restarting, please get the logs of KMS. Try to don’t restart before launching it

KMS Logs

docker-compose logs -f kms

If you’ve enabled KMS crash reporting or you’re in AWS with Cloudformation, please follow this instructions:
https://docs.openvidu.io/en/2.14.0/deployment/deploying-on-premises/#3-collect-the-kms-crash-report

Restart KMS

Go to cd /opt/openvidu
Then

./openvidu restart

Regards