[Solved] 'Unable to locate package kurento-media-server' when installing on ubuntu 18.4

Trying to install on ubuntu 18.04.4 (amd64) following this guide:

https://openvidu.io/docs/deployment/deploying-ubuntu/

Adding the repository and the pgp key seems to be successful, and apt-get update is updating the list successfully. but then when running the install, this happens:

root@xtc:~# apt-get -y install kurento-media-server
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package kurento-media-server
root@xtc:~# 

I have the multiverse repository enabled on ubuntu

I checked the Kurento page and tried that install guide as well:

https://doc-kurento.readthedocs.io/en/stable/user/installation.html#local-installation

…but that fails as well in the actual install:

root@xtc:~# apt-get update && apt-get install --yes kurento-media-server
Hit:1 http://ports.ubuntu.com/ubuntu-ports bionic InRelease
Hit:2 http://ports.ubuntu.com/ubuntu-ports bionic-updates InRelease
Hit:3 http://ubuntu.openvidu.io/6.13.0 bionic InRelease                 
Hit:4 http://ports.ubuntu.com/ubuntu-ports bionic-backports InRelease   
Hit:5 http://ports.ubuntu.com/ubuntu-ports bionic-security InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package kurento-media-server
root@xtc:~# 

I am hoping that someone else have seen this issue, and can tell me what it is that i miss - a step or a dependency - that prevents the install.

The list file:

root@xtc:~# cat /etc/apt/sources.list.d/kurento.list
deb [arch=amd64] http://ubuntu.openvidu.io/6.13.0 bionic kms6

Never mind this. I have learned that this is caused by the platform. It’s aarch64, not amd64 as expected…

My apologies for the waste of your time…

Can you tell me what this is? I didn’t understand the aarch64 and amd64 and how its caused by the platform. Thanks

@Manu_Arora this is related with an older version of OpenVidu.

1 Like

how you solve the problem.i got the same problem.would you mind do me a favor

Follow official instructions from here depending of the OpenVidu Stack you want to deploy:

OpenVidu CE:

OpenVidu PRO:

OpenVidu Enterprise:

OpenVidu Enterprise (High Availability):


PS: Kurento media server is not compatible with aarch64.