Probleme with public IP

Hello,
we wanted to put the application into production, and when we changed the public IP we got this error:
IceConnectionState of RTCPeerConnection b267c4dd-23f7-45aa-b55b-a2fb2c85b505 (publisher of con_FvRhTRTxgf) to “failed”

if you want all the logs, I’ll put them in a commentary.

Regards

Can you describe how you have deployed OpenVidu? When have you changed public IP?

We are working in a new way to deploy OpenVidu that allows to change public IP or domain very easily. It is in beta, but you can take a look and try for your use case: https://github.com/OpenVidu/openvidu/blob/master/openvidu-server/docker/openvidu-docker-compose/readme.md

the problem was with the ports being closed,
we want to use only the ports from 40,000 to 45,000, instead of 40,000 to 65535, what should we change?

Changing port range is not supported.

With docker-compose version you can tweak docker-compose to adapt to your needs. It is not recommended, as new OpenVidu versions of OpenVidu will change things in docker-compose.