No connection to OpenVidu Server. This may be a certificate error

Issues with deployment
1

In safari browser, I see this issue. When I checked my SSL certificate it is renewed - https://prnt.sc/tjgq6z. How I resolve this error.

2

How have you deployed OpenVidu? Do you have any issue with other browsers?

3

Yes it shows not secure connection.

4

Please, can you share you’re entire logs of the docker nginx proxy?

Also verify that this happens in all browsers, maybe safari was not able to see new certificate.

5

Actually every 3 months the SSL certificate is expired So I needs to regenerate it. I also generated new one. See this plz - https://prnt.sc/tjgq6z. But I think I miss some steps to apply this in my website. Can you help me to use this.

6

In OpenVidu 2.15.1 it is not necessary to renew letsencrypt, it is atuomatically updated. From versions <2.14.0 it is necessary to renew it by hand.

Anyways, if you’re using version 2.15.1 You just need to start OpenVidu with your email for letsencrypt (LETSENCRYPT_EMAIL=<your_email>) and your certificate type (CERTIFICATE_TYPE=letsencrypt) configured in your .env file. This will create a folder in /opt/openvidu/certificates with all the files necessary when you execute ./openvidu start
So, if you’re certificate it’s not working right now:

  1. Remove your folder opt/openvidu/certificates
  2. Ensure that your .env file has the properties CERTIFICATE_TYPE=letsencrypt and LETSENCRYPT_EMAIL=<your_email>.
  3. Ensure that you don’t have any other service running in the background at port 80
  4. Restart OpenVidu

Regards,
Carlos

7

Thanks for your reply but In my case we have no .env file and also I have no such folders - opt/openvidu/certificates

8

What guide did you follow to install OpenVidu? What OpenVidu version are you using?

9

Closed due to inactivity