Error no connection to openvidu server

Hello

Deploy in aws cloudformation, version pro

https://docs.openvidu.io/en/2.18.0/deployment/deploying-aws/

I am running into this error:

No connection to OpenVidu Server. This may be a certificate error at “https://xxxxxxxxxxxxx

Click OK to navigate and accept it. If no certificate warning is shown, then check that your OpenVidu Server is up and running at “https://xxxxxxxxx

page error: https://frikivideo-new.cecotec.es/accept-certificate

The certificate is created with letsencrypt

if I access the service it doesn’t give me any problem and I can see myself, but when I attack from another application by api it gives me that error, passing the server url and the correct secret

  1. Check if your root CA’s are up-to-date in your devices. Are those “devices” old or outdated?
  2. Are you using the value at DOMAIN_OR_PUBLIC_IP to access the service? Take into account for example that, if you access the service via public or private IP, the certificate will fail, because the certificate is only valid using a FQDN to access it.