Connection WebSocket With SSL

Hello,

I just launched my project, however I have an issue. Which is my Application is certified by SSL but the WebSocket ask for the authorisation of the SSL. Here’s the error :

Is there a solution please ?

Where is your application? On same server ie openvidu server or on another server.
Most probably reason is you have not defined ssl in .env of openvidu server.
Check out
https://docs.openvidu.io/en/2.13.0/deployment/deploying-on-premises/

My application is in my customized server.
I use the version 2.14.0, what are the settings that can help me ?

It seems like the stack is not correctly launched. What is your .env configuration? What type of certificate are you using (selfsigned, LetsEncrypt or your own certs)?

Hello,

I have tried many things to resolve this issue but it doesn’t work. The type of certificat I user is LetsEncrypt. Here’s the whole configuration :

# OpenVidu configuration
# ----------------------
# Documentation: https://docs.openvidu.io/en/stable/reference-docs/openvidu-config/

# NOTE: This file doesn't need to quote assignment values, like most shells do.
# All values are stored as-is, even if they contain spaces, so don't quote them.

# Domain name. If you do not have one, the public IP of the machine.
# For example: 198.51.100.1, or openvidu.example.com
DOMAIN_OR_PUBLIC_IP=XXXXXXXXXX

# OpenVidu SECRET used for apps to connect to OpenVidu server and users to access to OpenVidu Dashboard
OPENVIDU_SECRET=XXXXXX

# Certificate type:
# - selfsigned:  Self signed certificate. Not recommended for production use.
#                Users will see an ERROR when connected to web page.
# - owncert:     Valid certificate purchased in a Internet services company.
#                Please put the certificates files inside folder ./owncert
#                with names certificate.key and certificate.cert
# - letsencrypt: Generate a new certificate using letsencrypt. Please set the
#                required contact email for Let's Encrypt in LETSENCRYPT_EMAIL
#                variable.
CERTIFICATE_TYPE=letsencrypt

# If CERTIFICATE_TYPE=letsencrypt, you need to configure a valid email for notifications
LETSENCRYPT_EMAIL=XXXXXX@XXXXXXX.com

# Proxy configuration
# If you want to change the ports on which openvidu listens, uncomment the following lines

# Allows any request to http://DOMAIN_OR_PUBLIC_IP:HTTP_PORT/ to be automatically 
# redirected to https://DOMAIN_OR_PUBLIC_IP:HTTPS_PORT/. 
# WARNING: the default port 80 cannot be changed during the first boot 
# if you have chosen to deploy with the option CERTIFICATE_TYPE=letsencrypt
 HTTP_PORT=8080

# Changes the port of all services exposed by OpenVidu. 
# SDKs, REST clients and browsers will have to connect to this port
 HTTPS_PORT=4443

# Access restrictions
# In this section you will be able to restrict the IPs from which you can access to
# Openvidu API and the Administration Panel
# WARNING! If you touch this configuration you can lose access to the platform from some IPs.
# Use it carefully.

# This section limits access to the /dashboard (OpenVidu CE) and /inspector (OpenVidu Pro) pages. 
# The form for a single IP or an IP range is:
# ALLOWED_ACCESS_TO_DASHBOARD=198.51.100.1 and ALLOWED_ACCESS_TO_DASHBOARD=198.51.100.0/24
# To limit multiple IPs or IP ranges, separate by commas like this:
# ALLOWED_ACCESS_TO_DASHBOARD=198.51.100.1, 198.51.100.0/24
# ALLOWED_ACCESS_TO_DASHBOARD=

# This section limits access to the Openvidu REST API.
# The form for a single IP or an IP range is:
# ALLOWED_ACCESS_TO_RESTAPI=198.51.100.1 and ALLOWED_ACCESS_TO_RESTAPI=198.51.100.0/24
# To limit multiple IPs or or IP ranges, separate by commas like this:
# ALLOWED_ACCESS_TO_RESTAPI=198.51.100.1, 198.51.100.0/24
# ALLOWED_ACCESS_TO_RESTAPI=

# Whether to enable recording module or not
OPENVIDU_RECORDING=false

# Openvidu Folder Record used for save the openvidu recording videos. Change it
# with the folder you want to use from your host.
OPENVIDU_RECORDING_PATH=/opt/openvidu/recordings

# System path where OpenVidu Server should look for custom recording layouts
OPENVIDU_RECORDING_CUSTOM_LAYOUT=/opt/openvidu/custom-layout

# if true any client can connect to
# https://OPENVIDU_SERVER_IP:OPENVIDU_PORT/recordings/any_session_file.mp4
# and access any recorded video file. If false this path will be secured with
# OPENVIDU_SECRET param just as OpenVidu Server dashboard at
# https://OPENVIDU_SERVER_IP:OPENVIDU_PORT
# Values: true | false
OPENVIDU_RECORDING_PUBLIC_ACCESS=true

# Which users should receive the recording events in the client side
# (recordingStarted, recordingStopped). Can be all (every user connected to
# the session), publisher_moderator (users with role 'PUBLISHER' or
# 'MODERATOR'), moderator (only users with role 'MODERATOR') or none
# (no user will receive these events)
OPENVIDU_RECORDING_NOTIFICATION=publisher_moderator

# Timeout in seconds for recordings to automatically stop (and the session involved to be closed)
# when conditions are met: a session recording is started but no user is publishing to it or a session
# is being recorded and last user disconnects. If a user publishes within the timeout in either case,
# the automatic stop of the recording is cancelled
# 0 means no timeout
OPENVIDU_RECORDING_AUTOSTOP_TIMEOUT=120

# Maximum video bandwidth sent from clients to OpenVidu Server, in kbps.
# 0 means unconstrained
OPENVIDU_STREAMS_VIDEO_MAX_RECV_BANDWIDTH=1000

# Minimum video bandwidth sent from clients to OpenVidu Server, in kbps.
# 0 means unconstrained
OPENVIDU_STREAMS_VIDEO_MIN_RECV_BANDWIDTH=300

# Maximum video bandwidth sent from OpenVidu Server to clients, in kbps.
# 0 means unconstrained
OPENVIDU_STREAMS_VIDEO_MAX_SEND_BANDWIDTH=1000

# Minimum video bandwidth sent from OpenVidu Server to clients, in kbps.
# 0 means unconstrained
OPENVIDU_STREAMS_VIDEO_MIN_SEND_BANDWIDTH=300

# true to enable OpenVidu Webhook service. false' otherwise
# Values: true | false
OPENVIDU_WEBHOOK=false

# HTTP endpoint where OpenVidu Server will send Webhook HTTP POST messages
# Must be a valid URL: http(s)://ENDPOINT
#OPENVIDU_WEBHOOK_ENDPOINT=

# List of headers that OpenVidu Webhook service will attach to HTTP POST messages
#OPENVIDU_WEBHOOK_HEADERS=

# List of events that will be sent by OpenVidu Webhook service
# Leave blank if all events.
OPENVIDU_WEBHOOK_EVENTS=[sessionCreated,sessionDestroyed,participantJoined,participantLeft,webrtcConnectionCreated,webrtcConnectionDestroyed,recordingStatusChanged,filterEventDispatched,mediaNodeStatusChanged]

# How often the garbage collector of non active sessions runs.
# This helps cleaning up sessions that have been initialized through
# REST API (and maybe tokens have been created for them) but have had no users connected.
# Default to 900s (15 mins). 0 to disable non active sessions garbage collector
OPENVIDU_SESSIONS_GARBAGE_INTERVAL=900

# Minimum time in seconds that a non active session must have been in existence
# for the garbage collector of non active sessions to remove it. Default to 3600s (1 hour).
# If non active sessions garbage collector is disabled
# (property 'OPENVIDU_SESSIONS_GARBAGE_INTERVAL' to 0) this property is ignored
OPENVIDU_SESSIONS_GARBAGE_THRESHOLD=3600

# Call Detail Record enabled
# Whether to enable Call Detail Record or not
# Values: true | false
OPENVIDU_CDR=false

# Path where the cdr log files are hosted
OPENVIDU_CDR_PATH=/opt/openvidu/cdr

# Kurento Media Server image
# --------------------------
# Docker hub kurento media server: https://hub.docker.com/r/kurento/kurento-media-server-dev
# Uncomment the next line and define this variable with KMS image that you want use
# KMS_IMAGE=kurento/kurento-media-server-dev:6.13

# Kurento Media Server Level logs
# -------------------------------
# Uncomment the next line and define this variable to change
# the verbosity level of the logs of KMS
# Documentation: https://doc-kurento.readthedocs.io/en/stable/features/logging.html
# KMS_DEBUG_LEVEL=3,Kurento*:4,kms*:4,sdp*:4,webrtc*:4,*rtpendpoint:4,rtp*handler:4,rtpsynchronizer:4,agnosticbin:4

# Openvidu Server Level logs
# --------------------------
# Uncomment the next line and define this variable to change
# the verbosity level of the logs of Openvidu Service
# RECOMENDED VALUES: INFO for normal logs DEBUG for more verbose logs
# OV_CE_DEBUG_LEVEL=INFO

# Java Options
# --------------------------
# Uncomment the next line and define this to add
# options to java command
# Documentation: https://docs.oracle.com/cd/E37116_01/install.111210/e23737/configuring_jvm.htm#OUDIG00058
# JAVA_OPTIONS=-Xms2048m -Xmx4096m -Duser.timezone=UTC

If you change HTTP_PORT variable, then letsencrypt can not generate a valid certificate.

You have to let HTTP_PORT=80 or use another certificate type.

Regards

Thank you, it’s working greatly. It’s been two days since i’m running multiple tests, today when I launched the live, everything is working fine. Except when I refresh the page I have this error :

The first time you load the page is ok and when you reload you have the error?

Have you tested with different browsers in different computers? It can be related with the browser caching something…