In record I have screen with
Please describe what option have you used to deploy OpenVidu:
https://docs.openvidu.io/en/2.14.0/deployment/
Are you using custom layout as specified in https://docs.openvidu.io/en/2.14.0/advanced-features/recording/#custom-recording-layouts?
OpenVidu on premises
Docker Compose service
No, I am not using this
4 of 5 deployments use docker-compose. Please specify which deployment have you used (ce-onprem, ce-aws, pro-onprem or pro-awd).
Can you share openvidu logs?
I think you are using custom record please don’t use if you don’t made any
Hi, my openvidu server version is 2.15.0, deploying openvidu on premises(CE), which is also the problem in the screenshot of the poster. They can see each other’s pictures, everything seems ok.
The following are openvidu-server logs, KMS logs and recording-manager logs (the recording-manager logs are supplemented, but the results are the same).
Thanks in advance for any help!
openvidu-server:
kms:
recording-manager:
Please, update your OpenVidu version to latest. Your version deployed was released 1 year ago.
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I’m using Openvidu version 2.27 and i encounter the same error. Can you help me