Participant publish without stream

Issues developing apps
1

Hi

sometimes because of some problems like low bandwidth or antivirus users publish without any stream.in this case, other users see a black window of that participant which is so annoying for other participants in meetings.

I get these errors :

ERROR:Request has timed out in Request: method:ping params:null request:{“jsonrpc”:“2.0”,“method”:“ping”,“id”:73}

ERROR:Request has timed out in Request: method:connect params:{“sessionId”:“a28nrtn9f7n3m8d80kivdptch1”} request:{“jsonrpc”:“2.0”,“method”:“connect”,“params”:{“sessionId”:“a28nrtn9f7n3m8d80kivdptch1”},“id”:76}

WebSocket is already in CLOSING or CLOSED state.

Is there any way to undestand published participants have an acceptable stream and in the other hand handle these errors?

2

Hello @Alireza,

When you obtain a request timeout usually means the server is overloaded.

Have you checked the CPU usage when obtaining these timeouts?

Can you describe in which conditions you obtain such issues?

Best regards

3

yes, I checked. the issue Is about the low bandwidth of clients. when I limit clients’ bandwidth this issue occurs.

4

Can you explain to us how you “limit clients’ bandwidth” so we can reproduce the issue and try to fix it?

Regards

5

we did it by MikroTik

6

Maybe you have reduced the bandwidth so hard that even the websocket connection is not able to send messages to the server…