We are having an issue where the video for a mobile participant is rotated 90 degrees counter-clockwise when viewing it in our web application. The problem is occurring with iOS and Android. Everything looks fine in the mobile app and it’s fine in the web app when the other participant is also using the web app.
This only occurs when our applications are using our own OpenVidu server. The issue does not occur when pointing our apps to https://demos.openvidu.io. Our OpenVidu server is on version 2.20.0 and we are using the enterprise edition. We are using mediasoup for the OPENVIDU_PRO_MEDIA_SERVER but I also tried changing the setting to kurento and got the same results.
I also tested this using the openvidu-react-native and openvidu-call-react sample apps and I got the same results. The video for the react-native participant is rotated when viewing it in the openvidu-call-react app. Once again, it works fine when using the OpenVidu demo server but not when using our OpenVidu server.