Issue with Recording Playback on OpenVidu Call (Version 3.0.0-beta3)

Issue with Recording Playback on OpenVidu Call (Version 3.0.0-beta3)

Hi OpenVidu Team,

I’m currently facing an issue with playback of recordings on OpenVidu Call. Below are the details:

  • OpenVidu Version: 3.0.0-beta3
  • Deployment Method: openvidu-local-deployment

Problem Description:

  • Recording operations (start, stop, delete) work fine.
  • The recordings are correctly stored in Minio, and I can download and play them without issues from the Minio backend.
  • However, when I attempt to play a recording in the OpenVidu Call web interface, it fails with the following error:
Error loading recording
Error streaming recording: S3 could not be reached
  • In addition, the OpenVidu Call Docker logs show this error:
[error] Error streaming recording: Something went wrong NotFound: UnknownError

Additional Information:

It seems like OpenVidu Call cannot access the recording from Minio for playback, but the recordings themselves are stored correctly and accessible through Minio directly.

Has anyone encountered this issue before, or is there a known solution?

Thank you in advance for your help!

Hi @AoEiuV020 ,

We’ve encountered the problem and fix it. This will be included in the next release.

Meanwhile you can check the main version of openvidu-call:
You should be able to work with openvidu call running the following steps:

  1. Clone with
git clone https://github.com/OpenVidu/openvidu-call.git
  1. Run the backend:
cd openvidu-call/backend
npm install 
npm run dev:start
  1. In a new terminal, run the frontend:
cd openvidu-call/frontend
npm install 
npm run dev:start

The application will be available at http://localhost:5080.