iOS 13.5.1 iPhone quit-app if as the 4th participant

OpenVidu v2 Issues developing apps
1

I know it is strange but it seems only happened to iOS 13.5.1 iPhone

I have tried both Tutorial - openvidu-ionic and Demo - openvidu-call-ionic with one Mac Safari (Catalina), one iOS 12.4.1 (iPhone 6), one iOS 12.4.5 (iPhone 6s), one iOS 13.5 (iPhone 11 Pro max) and two iOS 13.5.1 iPhone (iPhone 11 & 11pro max)

If the 13.5.1 iPhone was the 4th participant to join, it often quit-app immediately (or sometimes hanged up with nothing) once join the conference and leaving the 1st to 3rd iPhone showed a black DIV awhile.

if the iOS 13.5.1 iPhone is the 1st, 2nd or 3rd participant. it works properly.

Anyone experienced it? I am using On Premises server and owncert. Tried ionic 4/5 and node 12/14 combinations.

Thanks very much!

2

Hello,

Can you share the logs when the app crash?

Which plugin-cordova-iosrtc version are you using?

3

Thank!

Have to generate the log again when I am at office tomorrow. The package.json says plugin-cordova-iosrtc 6.0.12, so I believe I had installed that version.

4

Log too long to be posted here so I share it from Dropbox. This is the Xcode log of “openvidu-ionic” when the iPhone was the 4th participant, you can see the last messge showing the app quitted itself.

Then I closed one client and reconnect the iPhone again, so it was the 3rd participant. It worked and the Xcode log is

Many thanks for helping :slight_smile:

5

Thank you, We’ll take a look and we’ll try to reproduce the error ASAP.

6

Hello @Kum_Bassanio,

We we don’t have a fleet of ios devices but we have made the following test:

I’ve tested openvidu-ionic connecting with following order:

  1. macOS Catalina (10.15.4) Safari
  2. iPhone 7 (13.3)
  3. Ubuntu 19.10 (Chrome)
  4. iPhone 7 Plus (13.5.1)

And I’m not capable to reproduce your issue, everyboda can see each other. The session has had a maximun number of 6 participant and everybody have been able to see each other with no app crashed.

7

Thanks for your efforts. We had tried many times and got same result. We even reinstalled OpenVidu on another brand new computer. Anyway, will try OpenVidu 2.15.0 tomorrow, thanks!

8

The problem persists on 2.15.0. Tested with “openvidu-ionic”. Errors were shown in OpenVidu log when then 4th iPhone joined and quitted-app:

openvidu-server_1 | [INFO] 2020-07-08 04:12:18,888 [SessionHandler-h63qv37nlsc418c04kb7cie2hc-e32-t0] io.openvidu.server.rpc.RpcHandler - Participant con_IYzcMaUSzg is calling method ‘onIceCandidate’ in session SessionA
openvidu-server_1 | [INFO] 2020-07-08 04:12:18,888 [SessionHandler-h63qv37nlsc418c04kb7cie2hc-e32-t0] io.openvidu.server.rpc.RpcHandler - New candidate received from participant con_IYzcMaUSzg: {connectionId: “con_OUp1E0x5eN”, sdpMid: 1, sdpMLineIndex: 1, candidate: “candidate:3669266405 1 tcp 1517625087 10.254.254.254 9 typ host tcptype active generation 0 ufrag Hcqb network-id 8 network-cost 50”}
openvidu-server_1 | [ERROR] 2020-07-08 04:12:18,965 [http-nio-0.0.0.0-5443-exec-7] io.openvidu.server.rpc.RpcHandler - Transport exception for WebSocket session: h63qv37nlsc418c04kb7cie2hc - Exception: null
openvidu-server_1 | [INFO] 2020-07-08 04:12:20,549 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [IceGatheringDone] -> endpoint: con_IYzcMaUSzg_str_CAM_AcHi_con_Uqk0kZ3lkM (subscriber) | timestamp: 1594181540547
openvidu-server_1 | [INFO] 2020-07-08 04:12:20,666 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [IceGatheringDone] -> endpoint: con_IYzcMaUSzg_str_CAM_T7m8_con_MHEQ8aF0c2 (subscriber) | timestamp: 1594181540665
openvidu-server_1 | [INFO] 2020-07-08 04:12:20,810 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [IceGatheringDone] -> endpoint: con_IYzcMaUSzg_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | timestamp: 1594181540809
openvidu-server_1 | [INFO] 2020-07-08 04:12:26,062 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [IceComponentStateChange]: -> endpoint: con_IYzcMaUSzg_str_CAM_AcHi_con_Uqk0kZ3lkM (subscriber) | state: FAILED | componentId: 1 | streamId: 1 | timestamp: 1594181546061
openvidu-server_1 | [INFO] 2020-07-08 04:12:26,113 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [IceComponentStateChange]: -> endpoint: con_IYzcMaUSzg_str_CAM_T7m8_con_MHEQ8aF0c2 (subscriber) | state: FAILED | componentId: 1 | streamId: 1 | timestamp: 1594181546112
openvidu-server_1 | [INFO] 2020-07-08 04:12:26,256 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [IceComponentStateChange]: -> endpoint: con_IYzcMaUSzg_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FAILED | componentId: 1 | streamId: 1 | timestamp: 1594181546254
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,647 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181548646
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,966 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcHandler - After connection closed for WebSocket session: h63qv37nlsc418c04kb7cie2hc - Status: null
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,966 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcNotificationService - Closed session for participant with private id h63qv37nlsc418c04kb7cie2hc
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,966 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcNotificationService - <PRIVATE_ID, RPC_CONNECTION>: {n1i2uidgtpepphi2iqg16teknu=io.openvidu.server.rpc.RpcConnection@676ed0cf, d631ef0uqkifis4mms4dbhblfv=io.openvidu.server.rpc.RpcConnection@2ae0b651, l1ie480ur8vnmarsqg0k03n45b=io.openvidu.server.rpc.RpcConnection@6cf38f0f}
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,967 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcHandler - Evicting participant with private id h63qv37nlsc418c04kb7cie2hc because its websocket unexpectedly closed in the client side
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,967 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoSessionManager - Request [LEAVE_ROOM] for participant con_IYzcMaUSzg of session SessionA with reason networkDisconnect
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,967 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoSession - PARTICIPANT con_IYzcMaUSzg: Leaving session SessionA
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,968 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Uqk0kZ3lkM: cancel receiving media from con_IYzcMaUSzg
openvidu-server_1 | [WARN] 2020-07-08 04:12:28,968 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Uqk0kZ3lkM: Trying to cancel receiving video from user con_IYzcMaUSzg. But there is no such subscriber endpoint.
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,968 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_MHEQ8aF0c2: cancel receiving media from con_IYzcMaUSzg
openvidu-server_1 | [WARN] 2020-07-08 04:12:28,968 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_MHEQ8aF0c2: Trying to cancel receiving video from user con_IYzcMaUSzg. But there is no such subscriber endpoint.
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,968 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_OUp1E0x5eN: cancel receiving media from con_IYzcMaUSzg
openvidu-server_1 | [WARN] 2020-07-08 04:12:28,968 [jsonrpcTaskScheduler-1] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_OUp1E0x5eN: Trying to cancel receiving video from user con_IYzcMaUSzg. But there is no such subscriber endpoint.
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,969 [jsonrpcTaskScheduler-1] io.openvidu.server.coturn.CoturnCredentialsService - Deleting COTURN user
openvidu-server_1 | [INFO] 2020-07-08 04:12:28,998 [jsonrpcTaskScheduler-1] io.openvidu.server.coturn.CoturnCredentialsService - COTURN user deleted: true
openvidu-server_1 | [ERROR] 2020-07-08 04:12:29,000 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcNotificationService - No rpc session found for private id h63qv37nlsc418c04kb7cie2hc, unable to send notification participantEvicted: {“connectionId”:“con_IYzcMaUSzg”,“reason”:“networkDisconnect”}
openvidu-server_1 | [ERROR] 2020-07-08 04:12:29,001 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcNotificationService - No rpc session found for private id h63qv37nlsc418c04kb7cie2hc, unable to send notification participantEvicted: {“connectionId”:“con_IYzcMaUSzg”,“reason”:“networkDisconnect”}
openvidu-server_1 | [ERROR] 2020-07-08 04:12:29,002 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcNotificationService - No session found for private id h63qv37nlsc418c04kb7cie2hc, unable to cleanup
openvidu-server_1 | [INFO] 2020-07-08 04:12:29,002 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcHandler - Evicted participant with privateId h63qv37nlsc418c04kb7cie2hc
openvidu-server_1 | [WARN] 2020-07-08 04:12:29,002 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcHandler - Evicting participant with private id h63qv37nlsc418c04kb7cie2hc because a transport error took place and its web socket connection is now closed
openvidu-server_1 | [WARN] 2020-07-08 04:12:29,002 [jsonrpcTaskScheduler-1] io.openvidu.server.rpc.RpcHandler - Unable to evict: No participant with private id ‘h63qv37nlsc418c04kb7cie2hc’ was found. Code: 102
openvidu-server_1 | [INFO] 2020-07-08 04:12:29,495 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181549494
openvidu-server_1 | [INFO] 2020-07-08 04:12:30,840 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181550839
openvidu-server_1 | [INFO] 2020-07-08 04:12:30,840 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181550839
openvidu-server_1 | [INFO] 2020-07-08 04:12:37,497 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181557496
openvidu-server_1 | [INFO] 2020-07-08 04:12:38,650 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181558649
openvidu-server_1 | [INFO] 2020-07-08 04:12:40,682 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181560680
openvidu-server_1 | [INFO] 2020-07-08 04:12:40,682 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181560680
openvidu-server_1 | [INFO] 2020-07-08 04:12:44,652 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181564651
openvidu-server_1 | [INFO] 2020-07-08 04:12:44,730 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181564729
openvidu-server_1 | [INFO] 2020-07-08 04:12:47,501 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181567500
openvidu-server_1 | [INFO] 2020-07-08 04:12:48,653 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181568652
openvidu-server_1 | [INFO] 2020-07-08 04:12:50,184 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181570183
openvidu-server_1 | [INFO] 2020-07-08 04:12:50,184 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181570183
openvidu-server_1 | [INFO] 2020-07-08 04:12:57,505 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181577504
openvidu-server_1 | [INFO] 2020-07-08 04:12:58,657 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: NOT_FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181578656
openvidu-server_1 | [INFO] 2020-07-08 04:12:58,835 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t55] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_Uqk0kZ3lkM_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181578833
openvidu-server_1 | [INFO] 2020-07-08 04:12:58,835 [AbstractJsonRpcClientWebSocket-reqResEventExec-e2-t59] io.openvidu.server.kurento.core.KurentoParticipantEndpointConfig - KMS event [MediaFlowInStateChange] -> endpoint: con_MHEQ8aF0c2_str_CAM_VuoH_con_OUp1E0x5eN (subscriber) | state: FLOWING | pad: default | mediaType: VIDEO | timestamp: 1594181578833