Can't connect to the ip camera (703 error when trying to record)

OpenVidu v2 Issues developing apps
1

Installed openVidu on your server. Version 2.14
L2TP connection is used to connect to cameras

  1. We need to start broadcasting from ip camera
  2. We need to start recording from ip camera

We do everything according to the instructions and API.

  1. Creating a session (https://docs.openvidu.io/en/2.14.0/reference-docs/REST-API/#post-apisessions)

  2. Creating a connection (https://docs.openvidu.io/en/2.14.0/reference-docs/REST-API/#post-apisessionsltsession_idgtconnection)

  3. Running the record whithout audio (the hasAudio parameter is set to false) (https://docs.openvidu.io/en/2.14.0/reference-docs/REST-API/#post-apirecordingsstart) an error occurs:

    Server error: POST https://mydomain/api/recordings/start resulted in a 500 Internal Server Error response:
    Error starting recording: Couldn’t initialize some RecorderEndpoint. Code: 703

When we try to view the stream, there are no errors in the console, but the video is not visible either.

ip cameras are working, RTSP stream is running, viewed via VLC player.
Everything works with Webcams.

Screnshot from postman

Clip2net_200515131919
Clip2net_2005151319191002×863 43.9 KB

Any suggestions?

2

Is it INDIVIDUAL recording? There is a known bug when trying to record an IP camera without audio if INDIVIDUAL recording is started in the Session with audio enabled.

3

Yes, it is individual recording.
I tried running the record with both hasAudio true and hasAudio false

4

The problem is not with openVidu. Launched from another ip camera, which is not for L2TP connection, but directly available. Everything works. We will look for the problem in the server connection settings.