Facing intermitten recording issue in openvidu 2.27.0

OpenVidu v2 How to implement?
1

We’re facing an issue where some recordings are not available on disk. I’ve checked the logs and there are no errors reported. I’ve also monitored system resources:

  • CPU usage is below 50% (8 cores)

  • RAM: 32 GB

  • Disk space: ~17 GB free

Everything looks healthy from a resource perspective. The issue appears to be completely random, and we’re not able to reliably reproduce it.

Environment details:

  • Installation Type: On-Premises

  • OpenVidu Version: 2.27.0

  • OpenVidu Call Version: 2.27.0

  • OS: Ubuntu 22.04.2 LTS

  • Docker Version: 24.0.2

  • Docker Compose Version: 2.18.1

I’ve attached two logs below:

  1. One from a session where the recording is missing

Has anyone experienced something similar or can suggest what else we should check?
Is there a way that we can get those missing recordings?

Logs

./openvidu logs | grep CNf02Qgj8oyyst38oMS9FXGqroI9YXsqTSiV

Missing:  I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2



Missing Recording: 
ubuntu@video-server:/opt/openvidu$ ./openvidu logs | grep I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:18,040 [http-nio-0.0.0.0-5443-exec-6] io.openvidu.server.rest.SessionRestController - REST API: GET /openvidu/api/sessions/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:18,189 [http-nio-0.0.0.0-5443-exec-4] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions {mediaMode=ROUTED, recordingMode=MANUAL, customSessionId=I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2, forcedVideoCodec=VP8, allowTranscoding=false, defaultRecordingProperties={name=MyRecording, hasAudio=true, hasVideo=true, outputMode=COMPOSED, recordingLayout=BEST_FIT, resolution=640x480, frameRate=30, shmSize=536870912}}
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:20,804 [http-nio-0.0.0.0-5443-exec-8] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2/connection {type=WEBRTC, record=true, role=MODERATOR, kurentoOptions={videoMaxRecvBandwidth=1000, videoMinRecvBandwidth=300, videoMaxSendBandwidth=1000, videoMinSendBandwidth=300, allowedFilters=[GStreamerFilter, ZBarFilter]}, customIceServers=[{url=turn:video.example.com:3478, username=OPENVIDUAPP, credential=z9umbqh7MM5CLpBfXFa7nBsoTMUIp6}]}
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:20,804 [http-nio-0.0.0.0-5443-exec-8] io.openvidu.server.rest.SessionRestController - Generated token wss://video.example.com?sessionId=I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2&token=tok_M0lP2IJ8laFwVKrz
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:25,675 [http-nio-0.0.0.0-5443-exec-10] io.openvidu.server.rest.SessionRestController - REST API: GET /openvidu/api/sessions/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:26,897 [http-nio-0.0.0.0-5443-exec-1] io.openvidu.server.rest.SessionRestController - REST API: GET /openvidu/api/sessions/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,045 [http-nio-0.0.0.0-5443-exec-8] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/recordings/start {session=I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2, hasAudio=true, hasVideo=true, outputMode=INDIVIDUAL, resolution=640x480, frameRate=30, shmSize=536870912, ignoreFailedStreams=false}
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,340 [http-nio-0.0.0.0-5443-exec-5] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2/connection {type=WEBRTC, record=true, role=MODERATOR, kurentoOptions={videoMaxRecvBandwidth=1000, videoMinRecvBandwidth=300, videoMaxSendBandwidth=1000, videoMinSendBandwidth=300, allowedFilters=[GStreamerFilter, ZBarFilter]}, customIceServers=[{url=turn:video.example.com:3478, username=OPENVIDUAPP, credential=z9umbqh7MM5CLpBfXFa7nBsoTMUIp6}]}
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,341 [http-nio-0.0.0.0-5443-exec-5] io.openvidu.server.rest.SessionRestController - Generated token wss://video.example.com?sessionId=I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2&token=tok_JjlCqOQWBEEGjTMM
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,650 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.core.SessionManager - Participant con_Fa8BqqWSGq of session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2 is a final user connecting to this session for the first time
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,650 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - New Connection con_Fa8BqqWSGq in Session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2 with IP 37.28.65.164 and platform Chrome 144.0.0.0 on Windows 10 64-bit
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,651 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoSessionManager - No session 'I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2' exists yet. Created one on KMS 'media_D9KziwQ6' with ip 'localhost'
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,651 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoSession - SESSION I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2: Creating MediaPipeline
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:27,655 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoSession - SESSION I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2: Added participant [participantPrivateId=ler7687262vogksugcol8qh6t5, participantPublicId=con_Fa8BqqWSGq, streaming=false]
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:28,086 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.core.SessionManager - Participant con_OYcWz44WHO of session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2 is a final user connecting to this session for the first time
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:28,086 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - New Connection con_OYcWz44WHO in Session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2 with IP 163.116.213.64 and platform Microsoft Edge 144.0.0.0 on Windows 10 64-bit
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:28,086 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoSession - SESSION I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2: Added participant [participantPrivateId=qk1d7jhef7cm8drrp8vjhakfqt, participantPublicId=con_OYcWz44WHO, streaming=false]
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,485 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'publish' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,583 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Fa8BqqWSGq: Request to publish video in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2)
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,595 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Fa8BqqWSGq: Is now publishing video in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,596 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,596 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,605 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,605 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,625 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,625 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,793 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'receiveVideoFrom' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,798 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_OYcWz44WHO: Request to receive media from con_Fa8BqqWSGq in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,861 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_OYcWz44WHO: Is now receiving video from con_Fa8BqqWSGq in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,861 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:29,862 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,000 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,001 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,155 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,320 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'publish' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,418 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_OYcWz44WHO: Request to publish video in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2)
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,429 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_OYcWz44WHO: Is now publishing video in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,429 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,430 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,441 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,442 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,551 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,557 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,690 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'receiveVideoFrom' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,692 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Fa8BqqWSGq: Request to receive media from con_OYcWz44WHO in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,754 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Fa8BqqWSGq: Is now receiving video from con_OYcWz44WHO in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,754 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,755 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,790 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,790 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,885 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:30,885 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'onIceCandidate' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:32,532 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onStreamPropertyChanged' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:35,007 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'signal' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:35,151 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'signal' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:49,835 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'signal' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:29:50,865 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'signal' in session 
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:07,909 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'onStreamPropertyChanged' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,120 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'signal' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,121 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO is calling method 'disconnect' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,121 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoSessionManager - Request [LEAVE_ROOM] for participant con_OYcWz44WHO of session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2 with reason disconnect
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,121 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoSession - PARTICIPANT con_OYcWz44WHO: Leaving session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,121 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.kurento.core.KurentoParticipant - PARTICIPANT con_Fa8BqqWSGq: stopped receiving media from con_OYcWz44WHO in room I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,123 [SessionHandler-qk1d7jhef7cm8drrp8vjhakfqt-e10374-t0] io.openvidu.server.rpc.RpcHandler - Participant con_OYcWz44WHO has left session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,270 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq is calling method 'disconnect' in session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,270 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoSessionManager - Request [LEAVE_ROOM] for participant con_Fa8BqqWSGq of session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2 with reason disconnect
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,270 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoSession - PARTICIPANT con_Fa8BqqWSGq: Leaving session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,271 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.kurento.core.KurentoSessionManager - No more participants in session 'I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2', removing it and closing it
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,271 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.core.SessionManager - Session 'I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2' removed and closed
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:15,271 [SessionHandler-ler7687262vogksugcol8qh6t5-e10372-t0] io.openvidu.server.rpc.RpcHandler - Participant con_Fa8BqqWSGq has left session I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:17,071 [http-nio-0.0.0.0-5443-exec-8] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/recordings/stop/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
openvidu-openvidu-server-1  | [INFO] 2026-02-07 10:36:17,450 [http-nio-0.0.0.0-5443-exec-9] io.openvidu.server.rest.SessionRestController - REST API: GET /openvidu/api/sessions/I9hr531R-FQIauMFcJa9L13FOhdDq2-aquT2
ubuntu@video-server:/opt/openvidu$
2

What type of recording? COMPOSED or INDIVIDUAL ?

3

Recording type is INDIVIDUAL

4

In that case you would need to check Kurento Media Server logs to search for errors.

In any case, I would try to update your current OpenVidu v2 version, some fixes has been applied to Kurento sin 2.27.0.

5

Yes, it is perfectly possible that just by upgrading from 2.27.0 to 2.32.1 you see an improvement in the behavior of INDIVIDUAL recordings.

6

We have shifted to always mode , this seems like fixing the issue as openvidu server is taking responsibility for starting the recording.
Earlier we were triggering the start recording by our java application.

7

Hi There ,

Now we are running in COmpose mode with Always recording mode , I have seen recording containers running since days.
Pls help us with this issue, I am attaching screenshots.

(attachments)

Screenshot 2026-02-14 at 13.46.21.jpg
Screenshot 2026-02-14 at 13.46.21.jpg3584×788 486 KB

8

Are you closing the sessions? Make sure sessions are closed, the recording container should stop