Cannot listen https port, only listen http port

Issues with deployment
1

Hi,
Im trying to deploy Openvidu on premises 2.15 version.

I’m using company network. Set all necessary properties on .env file and set HTTPS_PORT=4443.
After start Openvidu service. I can see the success log as shown like below.

openvidu-server_1 | OpenVidu is ready!
openvidu-server_1 | ---------------------------
openvidu-server_1 |
openvidu-server_1 | * OpenVidu Server: https://localhost:4443/
openvidu-server_1 |
openvidu-server_1 | * OpenVidu Dashboard: https://localhost:4443/dashboard/
openvidu-server_1 |
openvidu-server_1 | ----------------------------------------------------

But when i check the docker-compose nginx logs, it seems it stuck and not able to see “Adding rules…” logs here

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When i check the HTTP_PORT with lsof -i:8585 , I can able to listen it. But, when i check the HTTPS_PORT with lsof -i:4443 , i cannot see any result and not able to open Dashboard.

Also i want to mention that, sometimes i can able to listen HTTPS_PORT also but, I have no any idea even not change anything how it can work sometimes… I dont understand the root cause of this problem. And now currently unfortunately it is not working again :slightly_frowning_face:

2

Please can you show the rest of the log? If the nginx container is not working it should be showing errors at the end of the log.

3

Thank you for your response. But unfortunately there is no more log when i execute “docker-compose logs -f nginx” no error

4

Does your machine have access to the internet? After the “Allowed Access” log the nginx container get it’s own public ip by using a http service. Maybe your container has broke after this part.

If you have internet connection, try to delete the folder in /opt/openvidu/certificates and restart the openvidu.

Regards,
Carlos