Camera image is low light

OpenVidu v2 Issues developing apps
1

I am running a video conferencing service using OpenVidu 2.31.0
I am using the components of the openvidu-angular lib and the application works perfectly.

However, some users are having problems where the camera image is dark, as if the person were in a room with poor lighting. It is possible to see the person on the camera but the image is very dark, even though the person is in a room with good lighting.

In other video conferencing tools, the camera correctly displays the image with the correct lighting.

How can I fix this? I could not find any other topics with a similar problem here.

The webcam model is:
Webcam Cinema Usb Black Microsoft - H5D00013

2

This is very strange. It is probably related with the camera of the user rather than OpenVidu itself. I suppose other users don’t have that problem, right?

3

Looking at this webrtc blog from webrtchacks maybe you can access through openvidu-browser the MediaStreamTrack somehow and modify camera properties.