# Samsung Web Browser 11.2 is not supported

**URL:** <https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037>\
**Category:** Issues developing apps\
**Tags:** v2\
**Created:** [June 2, 2020, 9:34am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037 "2020-06-02T09:34:17Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![rafal](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@rafal](https://openvidu.discourse.group/u/rafal)\
**Post date:** [June 2, 2020, 9:34am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/1 "2020-06-02T09:34:17Z")

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Dear All,  
I’ ve tested latest openvidu openvidu-call demo on the website and it looks like Samsung Web Browser 11.2 not supported.  
What exact versions of Samsung Web Browser​ are supported ?

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [June 2, 2020, 10:29am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/2 "2020-06-02T10:29:22Z")

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Hello,

We just tested Samsung Web Browser (11.2.1.3) with [https://demos.openvidu.io/openvidu-call](https://demos.openvidu.io/openvidu-call) and it works

 ![image](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/957e2644fce6337becc248fb22b6288771d88702.jpeg)

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**Author:** ![micael.gallego](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/micael.gallego/32/2_2.png) [@micael.gallego](https://openvidu.discourse.group/u/micael.gallego)\
**Post date:** [June 2, 2020, 10:31am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/3 "2020-06-02T10:31:48Z")

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There are some demos not updated to latest version (they are in 2.13 version). But 2.14 version (OpenVidu Call demo) supports Samsung browser.

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**Author:** ![rafal](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@rafal](https://openvidu.discourse.group/u/rafal)\
**Post date:** [June 2, 2020, 10:40am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/4 "2020-06-02T10:40:05Z")

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The [https://demos.openvidu.io/openvidu-call/#/](https://demos.openvidu.io/openvidu-call/#/) is already 2.14.0 and I get.

 ![Screenshot_20200602-123113_Samsung Internet](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/4e734a8852c321ac1fc9165ec131ddc9abc54643.jpeg)

Samsung Galaxy A30 and Galaxy A6+

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [June 2, 2020, 10:57am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/5 "2020-06-02T10:57:36Z")

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Ok, we’re using a different smarphone.

Could you connect your smartphone to your PC and open the dev tools of your smartphone and execute `platform` in the console and send the info to us?

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**Author:** ![mihailj](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/mihailj/32/406_2.png) [@mihailj](https://openvidu.discourse.group/u/mihailj)\
**Post date:** [June 2, 2020, 11:35am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/6 "2020-06-02T11:35:46Z")

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Looks like I get the same error as @rafal .

 ![Screenshot at 2020-06-02 13-34-29](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/799d7acacd3c0fa66fcb84f5f5cfec55e5c008d5.png)

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [June 2, 2020, 12:07pm UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/7 "2020-06-02T12:07:37Z")

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Thank you, we’ll fix it and it’ll included in the next release.

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**Author:** ![Iam\_vish](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/iam_vish/32/712_2.png) [@Iam\_vish](https://openvidu.discourse.group/u/Iam_vish)\
**Post date:** [July 10, 2020, 1:34pm UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/8 "2020-07-10T13:34:40Z")

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Hi

is there any update on when this is possible. We are facing similar issue with Samsung S10.

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**Author:** ![micael.gallego](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/micael.gallego/32/2_2.png) [@micael.gallego](https://openvidu.discourse.group/u/micael.gallego)\
**Post date:** [July 10, 2020, 2:39pm UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/9 "2020-07-10T14:39:11Z")

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Are you using OpenVidu 2.15?

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**Author:** ![Iam\_vish](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/iam_vish/32/712_2.png) [@Iam\_vish](https://openvidu.discourse.group/u/Iam_vish)\
**Post date:** [July 10, 2020, 6:41pm UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/10 "2020-07-10T18:41:31Z")

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yes thats right we are on openvidu 2.15 and we faced issue with Samsung s 10 .

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [July 13, 2020, 7:38am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/11 "2020-07-13T07:38:06Z")

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Tested with Samsung S10 (Android 9), Samsung Internet Browser 12.0.1

It’s working as expected.

What is your problem exactly?

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**Author:** ![mihailj](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/mihailj/32/406_2.png) [@mihailj](https://openvidu.discourse.group/u/mihailj)\
**Post date:** [July 14, 2020, 8:38am UTC](https://openvidu.discourse.group/t/samsung-web-browser-11-2-is-not-supported/1037/12 "2020-07-14T08:38:37Z")

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It’s also working for me now with 2.15.0. But my Samsung Internet app has updated to version 12 so I can’t test with 11.2 anymore.
