# Openvidu start - Error downloading docker image openvidu/openvidu-recording:2.19.0 **URL:** \ **Category:** Issues with deployment\ **Tags:** v2\ **Created:** [October 18, 2022, 6:58am UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242 "2022-10-18T06:58:20Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![lu15](https://avatars.discourse-cdn.com/v4/letter/l/e79b87/32.png) [@lu15](https://openvidu.discourse.group/u/lu15)\ **Post date:** [October 18, 2022, 6:58am UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/1 "2022-10-18T06:58:20Z")
Hi. I’m using openvidu 2.22.0 and when I start openvidu the log show this message: “io.openvidu.server.recording.service.RecordingManager - Error downloading docker image openvidu/openvidu-recording:2.19.0”. This message didn’t show me in previous version. Is it need to install something else? thanks in advance. Regards. ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [October 19, 2022, 1:05pm UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/2 "2022-10-19T13:05:41Z")
Hello @lu15, is this in a development or in a production environment?. The image `openvidu/openvidu-recording:2.19.0` is necessary if you set `OPENVIDU_RECORDING=true`. Regards, Carlos ---
**Author:** ![lu15](https://avatars.discourse-cdn.com/v4/letter/l/e79b87/32.png) [@lu15](https://openvidu.discourse.group/u/lu15)\ **Post date:** [October 24, 2022, 6:11am UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/3 "2022-10-24T06:11:29Z")
Hi. It’s a development enviroment but the developer team don’t have total control over this machine. Is it possible to install the dockert image in another path and, by configuration, tell to openvidu this path. Thank againt. regards ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [October 31, 2022, 11:40am UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/4 "2022-10-31T11:40:04Z")
How are you running OpenVidu on that development machine? If OpenVidu is asking for version `2.19.0` you just need to pull the image in the server, and after restarting OpenVidu it should work: ```auto docker pull openvidu/openvidu-recording:2.19.0 ``` ---
**Author:** ![lu15](https://avatars.discourse-cdn.com/v4/letter/l/e79b87/32.png) [@lu15](https://openvidu.discourse.group/u/lu15)\ **Post date:** [November 1, 2022, 8:13am UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/5 "2022-11-01T08:13:39Z")
Yes, OpenVidu is running on a develpomen machine and I kown de docker command. Unfortunatelly, by access issues that command fails. The team configurating this machine asked me if it possible install the docker image in other path. I think that no, but I had to ask. Thanks for all Carlos. Regards. ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [November 3, 2022, 5:20pm UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/6 "2022-11-03T17:20:16Z")
It is weird what you are saying about “other path”. The docker image is managed by a docker daemon in the machine where docker is installed. - Is it a windows or a Linux machine? - Are you using the dev image (`openvidu/openvidu-dev:x.y.z)? Or are you installing usually by following deployment instructions? ---
**Author:** ![lu15](https://avatars.discourse-cdn.com/v4/letter/l/e79b87/32.png) [@lu15](https://openvidu.discourse.group/u/lu15)\ **Post date:** [November 4, 2022, 7:35am UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/7 "2022-11-04T07:35:30Z")
It was a idea the team configuring the machine where is running openvidu sent to us. I had to ask about that. Don’t worry about that… That’s for all. Regards ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [November 4, 2022, 12:47pm UTC](https://openvidu.discourse.group/t/openvidu-start-error-downloading-docker-image-openvidu-openvidu-recording-2-19-0/4242/8 "2022-11-04T12:47:16Z")
No problem. 👍 Regards.