# Mute doesn't work with iPhone

**URL:** <https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303>\
**Category:** Issues developing apps\
**Tags:** v2\
**Created:** [March 25, 2020, 3:37pm UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303 "2020-03-25T15:37:41Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![JinShuai\_Jin](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/jinshuai_jin/32/212_2.png) [@JinShuai\_Jin](https://openvidu.discourse.group/u/JinShuai_Jin)\
**Post date:** [March 25, 2020, 3:37pm UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/1 "2020-03-25T15:37:41Z")

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Hello. How are you?

I use OpenVidu Pro 2.12.0 on AWS.  
But if someone mute his audio in iPhone, he can’t hear others.  
Currently, we use OpenVidu Pro in our Angular Web frontend.

It happened only with iPhone.  
I am not sure it is a bug of OpenVidu or not.  
Any suggestion?  
Looking forward to your good reply.

Thank you. Regards.

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [March 25, 2020, 5:03pm UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/2 "2020-03-25T17:03:51Z")

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Hello @JinShuai_Jin

Which version of iOS has your iPhone?  
Are you testing on Safari, Chrome, Firefox?  
Android and web are working fine or do you have the same behaviour ?  
How are you muting the audio?

Regards

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**Author:** ![JinShuai\_Jin](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/jinshuai_jin/32/212_2.png) [@JinShuai\_Jin](https://openvidu.discourse.group/u/JinShuai_Jin)\
**Post date:** [March 25, 2020, 5:21pm UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/3 "2020-03-25T17:21:14Z")

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Hello. @CSantosM  
Thanks for your kindly reply.

We have a web platform and testing it on several platform such as iPhone, Android and web browsers.

13.3.1 version of iOS.  
If I mute audio, I couldn’t hear others.  
And others can’t hear me.

Anyway, openvidu has the problem with sevearl platforms such as Safari, Chrome, Firefox etc?

Regards.

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**Author:** ![JinShuai\_Jin](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/jinshuai_jin/32/212_2.png) [@JinShuai\_Jin](https://openvidu.discourse.group/u/JinShuai_Jin)\
**Post date:** [March 26, 2020, 8:12am UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/4 "2020-03-26T08:12:28Z")

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Hello. @CSantosM  
How are you?

Yes. That problem was on only iPhone.  
What do you think?  
Please advice.

Thank you. Regards.

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [March 27, 2020, 8:38am UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/5 "2020-03-27T08:38:52Z")

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Hello @JinShuai_Jin,

You’re absolutely right. We’re working to fix this bug ASAP.

Thanks

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**Author:** ![JinShuai\_Jin](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/jinshuai_jin/32/212_2.png) [@JinShuai\_Jin](https://openvidu.discourse.group/u/JinShuai_Jin)\
**Post date:** [March 27, 2020, 9:21am UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/6 "2020-03-27T09:21:06Z")

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Hello. @CSantosM

Thanks for your reply.

Once it is done, please let me know.  
Thank you.

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [March 27, 2020, 9:35am UTC](https://openvidu.discourse.group/t/mute-doesnt-work-with-iphone/303/7 "2020-03-27T09:35:16Z")

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We’ll try to do it but you could stay connected with us in [Twitter](https://twitter.com/openvidu) or [GitHub](https://github.com/OpenVidu/openvidu).  
There is where we announce our new releases, features and bug fixes.

Regards
