# Issues Connecting to Room in OpenVidu Deployment on GCloud

**URL:** <https://openvidu.discourse.group/t/issues-connecting-to-room-in-openvidu-deployment-on-gcloud/5148>\
**Category:** Issues with deployments\
**Created:** [August 2, 2024, 8:44am UTC](https://openvidu.discourse.group/t/issues-connecting-to-room-in-openvidu-deployment-on-gcloud/5148 "2024-08-02T08:44:20Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\
**Post date:** [August 5, 2024, 1:56pm UTC](https://openvidu.discourse.group/t/issues-connecting-to-room-in-openvidu-deployment-on-gcloud/5148/4 "2024-08-05T13:56:32Z")

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Hello John. Two questions:

1. Does your gcloud instance have a dedicated public IP
2. Did you opened all necessary ports? Can you screenshot your gcloud firewall/ports configuration?

It looks like the deployment is not able to receive candidates from your browser.

Please double check [Ports Configuration](https://openvidu.io/latest/docs/self-hosting/single-node/on-premises/install/#port-rules)

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_[View the full topic](https://openvidu.discourse.group/t/issues-connecting-to-room-in-openvidu-deployment-on-gcloud/5148)._