# iPad Pro still giving same error in 2.15.0 version **URL:** \ **Category:** Issues developing apps\ **Tags:** v2\ **Created:** [October 12, 2020, 1:15pm UTC](https://openvidu.discourse.group/t/ipad-pro-still-giving-same-error-in-2-15-0-version/2140 "2020-10-12T13:15:40Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![anupzone](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/anupzone/32/710_2.png) [@anupzone](https://openvidu.discourse.group/u/anupzone)\ **Post date:** [October 12, 2020, 1:15pm UTC](https://openvidu.discourse.group/t/ipad-pro-still-giving-same-error-in-2-15-0-version/2140/1 "2020-10-12T13:15:40Z")
got same error like conversation in this link: > > > First of all, the application is working perfectly in the browser. > > But when I… run this: > \- ionic cordova prepare iOS > > Then start the Xcode project from the iOS folder in platforms, click on the play button and it launches. But as it want to lists the audio and video devices I get the following error: > > 2020-05-23 17:33:28.938315+0200 test\[7425:7008108\] PluginRTCVideoCaptureController#findDevice deviceFrameRate:15 > 2020-05-23 17:33:28.938599+0200 test\[7425:7008108\] PluginRTCVideoCaptureController#startCapture Capture started, device:\, format:\ > 2020-05-23 17:33:28.938689+0200 test\[7425:7008108\] PluginGetUserMedia#call() | audio requested > 2020-05-23 17:33:28.938889+0200 test\[7425:7008108\] PluginGetUserMedia#call() | chosen audio constraints: { > } > 2020-05-23 17:33:28.939781+0200 test\[7425:7008108\] PluginMediaStream#init() > 2020-05-23 17:33:28.939876+0200 test\[7425:7008108\] PluginMediaStreamTrack#init() > 2020-05-23 17:33:28.939948+0200 test\[7425:7008108\] PluginMediaStreamTrack#run() \[kind:audio, id:87BC7C59-F0FD-4102-82BC-D0D5FD09624F\_5F8AD419-77EC-40BB-B1E8-CBB7A88B2A18\] > 2020-05-23 17:33:28.940006+0200 test\[7425:7008108\] PluginMediaStreamTrack#init() > 2020-05-23 17:33:28.940063+0200 test\[7425:7008108\] PluginMediaStreamTrack#run() \[kind:video, id:1DF521E6-E340-4188-91F6-448D3C9617CF\_BBB24C3E-11A1-4317-959C-6B892C61FB8E\] > 2020-05-23 17:33:28.940087+0200 test\[7425:7008108\] PluginMediaStream#run() > 2020-05-23 17:33:28.940340+0200 test\[7425:7008108\] THREAD WARNING: \['iosrtcPlugin'\] took '30.092041' ms. Plugin should use a background thread. > 2020-05-23 17:33:28.943006+0200 test\[7425:7008108\] iosrtcPlugin#MediaStream\_setListener() > 2020-05-23 17:33:28.943136+0200 test\[7425:7008337\] PluginMediaStream#setListener() > 2020-05-23 17:33:28.945157+0200 test\[7425:7008108\] iosrtcPlugin#MediaStreamTrack\_setListener() > 2020-05-23 17:33:28.945280+0200 test\[7425:7008108\] iosrtcPlugin#MediaStreamTrack\_setListener() > 2020-05-23 17:33:28.945297+0200 test\[7425:7008337\] PluginMediaStreamTrack#setListener() \[kind:audio, id:87BC7C59-F0FD-4102-82BC-D0D5FD09624F\_5F8AD419-77EC-40BB-B1E8-CBB7A88B2A18\] > 2020-05-23 17:33:28.945365+0200 test\[7425:7008337\] PluginMediaStreamTrack#setListener() \[kind:video, id:1DF521E6-E340-4188-91F6-448D3C9617CF\_BBB24C3E-11A1-4317-959C-6B892C61FB8E\] > 2020-05-23 17:33:28.947253+0200 test\[7425:7008108\] iosrtcPlugin#MediaStreamTrack\_setEnabled() > 2020-05-23 17:33:28.947380+0200 test\[7425:7008108\] iosrtcPlugin#MediaStreamTrack\_setEnabled() > 2020-05-23 17:33:28.947406+0200 test\[7425:7008337\] PluginMediaStreamTrack#setEnabled() \[kind:audio, id:87BC7C59-F0FD-4102-82BC-D0D5FD09624F\_5F8AD419-77EC-40BB-B1E8-CBB7A88B2A18, value:true\] > 2020-05-23 17:33:28.947512+0200 test\[7425:7008337\] PluginMediaStreamTrack#setEnabled() \[kind:video, id:1DF521E6-E340-4188-91F6-448D3C9617CF\_BBB24C3E-11A1-4317-959C-6B892C61FB8E, value:true\] > 2020-05-23 17:33:29.106234+0200 test r\[7425:7008108\] ERROR: {} > 2020-05-23 17:33:29.107188+0200 test\[7425:7008108\] {"name":"GENERIC\_ERROR","message":"TypeError: mediaStream.getVideoTracks()\[0\].getSettings is not a function. (In 'mediaStream.getVideoTracks()\[0\].getSettings()', 'mediaStream.getVideoTracks()\[0\].getSettings' is undefined)"} > > This is the code from the example project. Am I building the project wrong or? > > And when I just click on join with the error I get the following: > 2020-05-23 17:42:58.589055+0200 Test\[7425:7008108\] ERROR: There was an error connecting to the session: Browser null (version null) for OS X is not supported in OpenVidu. > > Its saying something about OS X while it is running on my iPad. > > A new update: > The same application is running perfect on a iPhone X with iOS 13.4.1. > It is giving me the errors above on an iPad Pro 2020 with iOS 13.4.1 > It works on an iPad Air with IOS 12.4.5 and I updated openvidu-browser to 2.15.0, but still getting same error in iPad app. iPad version: iPad Pro 2020 (256gb) openvidu-browser: 2.15.0 iPad iOS version: 14.0.1 ![Screenshot 2020-10-12 at 6.41.45 PM](https://global.discourse-cdn.com/free1/uploads/openvidu/original/2X/7/7ee4e0c9f58c333f735b4211fd8ee7f2f6d3ed4d.png) I tried openvidu-browser 2.15.1-alpha2 mentioned in this link: > [@Ionic ios help - There was an error connecting to the session: Browser Safari (version 8+) for iOS is not supported in OpenVidu](https://openvidu.discourse.group/t/ionic-ios-help-there-was-an-error-connecting-to-the-session-browser-safari-version-8-for-ios-is-not-supported-in-openvidu/1445/15): > > Thank you for the report and your details. We will check it out and We’ll fix it but still same error: ![Screenshot 2020-10-12 at 6.57.31 PM](https://global.discourse-cdn.com/free1/uploads/openvidu/original/2X/e/ea347ab2698f0044f818657865cfd9f6de3cb15a.png) I saw in your code, you are using platform.js for detect browsers and apps. > **[GitHub - bestiejs/platform.js: A platform detection library.](https://github.com/bestiejs/platform.js)** > > A platform detection library. Contribute to bestiejs/platform.js development by creating an account on GitHub. but this is still supporting till safari 13 and latest ipad pro safari version is 14