# Ionic call video screen is not loading properly

**URL:** <https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572>\
**Category:** Issues developing apps\
**Tags:** v2\
**Created:** [July 23, 2020, 5:38am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572 "2020-07-23T05:38:50Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Naveen](https://openvidu.discourse.group/u/Naveen)\
**Post date:** [July 23, 2020, 5:38am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/1 "2020-07-23T05:38:50Z")

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`I` have downloaded the Openvidu ionic call project from the site, and when I tested everything works fine both in bowser and android device. But for the same project I have added few screens like login, and list of session available. When the user clicks on the session I am taking him to video room page but the video is not displayed. After refreshing the browser then video is displayed. I am not able to rectify where I am going wrong.

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**Author:** ![vipin\_mishra](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/vipin_mishra/32/32_2.png) [@vipin\_mishra](https://openvidu.discourse.group/u/vipin_mishra)\
**Post date:** [July 23, 2020, 6:54am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/2 "2020-07-23T06:54:54Z")

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First of all I am not ionic developer but as I knew in angular call project  
I think you missed room configure preset before entering room.

Check your code at this point.  
Thanks

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**Author:** ![Naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Naveen](https://openvidu.discourse.group/u/Naveen)\
**Post date:** [July 23, 2020, 6:59am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/3 "2020-07-23T06:59:45Z")

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Hi Vipin, thanks for the reply. I am new to angular and ionic, I have fallowed their demo code. Below is the code to navigate.

join(): void {  
if (this.mySessionId) {  
this.mySessionId = this.mySessionId.replace(/ +(?= )/g, ‘’);  
if (this.mySessionId !== ‘’ && this.mySessionId !== ’ ‘) {  
console.log(this.mySessionId === ’ ‘);  
this.router.navigate([’/’ + this.mySessionId]);  
}  
}  
}

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**Author:** ![CSantosM](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/csantosm/32/16_2.png) [@CSantosM](https://openvidu.discourse.group/u/CSantosM)\
**Post date:** [July 24, 2020, 7:43am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/4 "2020-07-24T07:43:41Z")

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I can’t know which is the problem without error logs.

I only can tell you that there is a bug with ionic in openvidu-browser 2.15.0 and it is fixed in 2.15.0-alpha2 version.

Errors logs can help.

Regards

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**Author:** ![Naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Naveen](https://openvidu.discourse.group/u/Naveen)\
**Post date:** [July 24, 2020, 10:34am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/5 "2020-07-24T10:34:29Z")

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I am not getting any error.

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**Author:** ![micael.gallego](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/micael.gallego/32/2_2.png) [@micael.gallego](https://openvidu.discourse.group/u/micael.gallego)\
**Post date:** [July 27, 2020, 6:57pm UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/6 "2020-07-27T18:57:29Z")

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Have you tested openvidu-browser 2.15.0-alpha2 version to see if issue is still there?

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**Author:** ![Naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Naveen](https://openvidu.discourse.group/u/Naveen)\
**Post date:** [July 28, 2020, 6:33am UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/7 "2020-07-28T06:33:51Z")

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No, I think mistake was on my side. Later I downloaded new project from the site and integrated my code, now everything works fine.

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**Author:** ![vipin\_mishra](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/vipin_mishra/32/32_2.png) [@vipin\_mishra](https://openvidu.discourse.group/u/vipin_mishra)\
**Post date:** [July 29, 2020, 10:25pm UTC](https://openvidu.discourse.group/t/ionic-call-video-screen-is-not-loading-properly/1572/8 "2020-07-29T22:25:39Z")

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Nice @Naveen . Atlast your problem solved
