# HELP!, no connection to Openvidu server. This may be a certificate error at

**URL:** <https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887>\
**Category:** Issues with deployment\
**Tags:** v2\
**Created:** [August 22, 2020, 11:33am UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887 "2020-08-22T11:33:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![David\_Salas](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/david_salas/32/779_2.png) [@David\_Salas](https://openvidu.discourse.group/u/David_Salas)\
**Post date:** [August 22, 2020, 11:33am UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/1 "2020-08-22T11:33:59Z")

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Good afternoon. He followed the steps of the api in AWS. My example client is insecure angular.

When I start the video call, what appears in the image appears.

The url where I have uploaded the test project is [https://www.awsserverviafamilies.de](https://www.awsserverviafamilies.de)

As you can see, it has the security certificate, but instead it appears to me, I mention it earlier when I request to enter the video call. That could be happening?

I’ve been with this for 3 days, I need help. Could I watch it with you on skype? I have bought the PRO version. I speak spanish and english.

![Captura](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/0edb9ca6034a3a9c43450c36e1d2efe12ed8c353.png)

When I click on accept it takes me to this url,

[https://www.awsserverviafamilies.de/accept-certificate](https://www.awsserverviafamilies.de/accept-certificate)

But my intention is that you don’t do this redirect every time I start a video call.

Thanks for everything.

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**Author:** ![kamal](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kamal](https://openvidu.discourse.group/u/kamal)\
**Post date:** [August 22, 2020, 12:12pm UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/2 "2020-08-22T12:12:43Z")

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I checked on link  
[https://www.awsserverviafamilies.de](https://www.awsserverviafamilies.de)  
It seems to work fine. No error.  
Can you check from another browser or computer?  
Try clearing browser cache.  
And check when you are going to URL  
[https://www.awsserverviafamilies.de](https://www.awsserverviafamilies.de) it has Https.

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**Author:** ![David\_Salas](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/david_salas/32/779_2.png) [@David\_Salas](https://openvidu.discourse.group/u/David_Salas)\
**Post date:** [August 22, 2020, 2:03pm UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/3 "2020-08-22T14:03:15Z")

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I’ve checked it in private browsing, and nothing ☹

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**Author:** ![micael.gallego](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/micael.gallego/32/2_2.png) [@micael.gallego](https://openvidu.discourse.group/u/micael.gallego)\
**Post date:** [August 22, 2020, 5:57pm UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/4 "2020-08-22T17:57:44Z")

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It is working for me 😉

Is a problem with your browser or your network. Try connecting from mobile browser.

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**Author:** ![David\_Salas](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/david_salas/32/779_2.png) [@David\_Salas](https://openvidu.discourse.group/u/David_Salas)\
**Post date:** [August 22, 2020, 7:18pm UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/5 "2020-08-22T19:18:36Z")

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Excuse me, I know the url works correctly. The certificate error appears when within my application I want to call the api that is in that url, the error occurs in my angular application, not in the demo that you offer together with the api

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**Author:** ![kamal](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kamal](https://openvidu.discourse.group/u/kamal)\
**Post date:** [August 23, 2020, 4:46am UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/6 "2020-08-23T04:46:20Z")

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Can you post link of your application. And give more details.

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**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\
**Post date:** [August 24, 2020, 8:08am UTC](https://openvidu.discourse.group/t/help-no-connection-to-openvidu-server-this-may-be-a-certificate-error-at/1887/7 "2020-08-24T08:08:28Z")

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> Can you post link of your application. And give more details.  
> As @kamal said, this would be helpful to help you

Regards,  
Carlos
