# Getting disconnected from WSS **URL:** \ **Category:** Issues developing apps\ **Tags:** v2\ **Created:** [March 23, 2022, 12:56pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829 "2022-03-23T12:56:13Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Shems\_Sanaa](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/shems_sanaa/32/1854_2.png) [@Shems\_Sanaa](https://openvidu.discourse.group/u/Shems_Sanaa)\ **Post date:** [March 23, 2022, 12:56pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/1 "2022-03-23T12:56:13Z")
Hello all, I’m disconnected short after connecting to WSS using chrome. I have my App\_front on S3, my App\_Back on EC2 and my openvidu server on EC2 too. When I create a session here is the openvidu log: ```auto [INFO] 2022-03-23 12:20:39,821 [http- ****** -exec-7] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions {customSessionId=incept, mediaMode=ROUTED, recordingMode=MANUAL, defaultRecordingProperties={name=, hasAudio=true, hasVideo=true, outputMode=COMPOSED, recordingLayout=BEST_FIT, resolution=1280x720, frameRate=25, shmSize=536870912}} openvidu-server_1 | [INFO] 2022-03-23 12:20:39,821 [http- ****** -exec-7] io.openvidu.server.rest.SessionRestController - New session incept created [excessive, incept] openvidu-server_1 | [INFO] 2022-03-23 12:20:39,938 [http-nio- ***** -exec-8] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions/incept/connection {type=null, data=null, role=PUBLISHER, kurentoOptions=null, rtspUri=null, networkCache=null} openvidu-server_1 | [INFO] 2022-03-23 12:20:39,939 [http-nio- **** -exec-8] io.openvidu.server.coturn.CoturnCredentialsService - Creating COTURN user openvidu-server_1 | [INFO] 2022-03-23 12:20:39,953 [http-nio- **** -exec-8] io.openvidu.server.coturn.CoturnCredentialsService - COTURN user created: true openvidu-server_1 | [INFO] 2022-03-23 12:20:40,196 [http- ***** -exec-9] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions {customSessionId=incept, mediaMode=ROUTED, recordingMode=MANUAL, defaultRecordingProperties={name=, hasAudio=true, hasVideo=true, outputMode=COMPOSED, recordingLayout=BEST_FIT, resolution=1280x720, frameRate=25, shmSize=536870912}} openvidu-server_1 | [WARN] 2022-03-23 12:20:40,197 [http-nio- ***** -exec-9] io.openvidu.server.rest.SessionRestController - Session incept is already created openvidu-server_1 | [INFO] 2022-03-23 12:20:40,310 [http-nio- **** -exec-10] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions/incept/connection {type=null, data=null, role=PUBLISHER, kurentoOptions=null, rtspUri=null, networkCache=null} openvidu-server_1 | [INFO] 2022-03-23 12:20:40,311 [http-nio-0 ****** -exec-10] io.openvidu.server.coturn.CoturnCredentialsService - Creating COTURN user openvidu-server_1 | [INFO] 2022-03-23 12:20:40,325 [http-nio- ****** -exec-10] io.openvidu.server.coturn.CoturnCredentialsService - COTURN user created: true ``` May someone tell me if there is something wrong? as openvidu recieves the sessionId and logs it as you can see but then I get “Connection problem Oops Trying to reconnect…” I’ve got the same issue when was developing local using Chrome but not using Safari. Now that I’m done developing my features I need it to work on chrome. Thank you ---
**Author:** ![Shems\_Sanaa](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/shems_sanaa/32/1854_2.png) [@Shems\_Sanaa](https://openvidu.discourse.group/u/Shems_Sanaa)\ **Post date:** [March 23, 2022, 4:26pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/2 "2022-03-23T16:26:01Z")
Hello, I managed to get more info about the error. the disconnection is due "WebSocket network error: OSStatus Error -9807: Invalid certificate chain ". I’ve deployed Openvidu with a Self-signed certificate as I don’t have a Fully Qualified Domain Name. How may I fix this issue? Thank you for your help. ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [March 24, 2022, 10:06am UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/3 "2022-03-24T10:06:36Z")
You need to accept the selfsigned certificate of OpenVidu Server in your browser before accessing your App. ---
**Author:** ![Shems\_Sanaa](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/shems_sanaa/32/1854_2.png) [@Shems\_Sanaa](https://openvidu.discourse.group/u/Shems_Sanaa)\ **Post date:** [March 24, 2022, 1:00pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/4 "2022-03-24T13:00:19Z")
How may I do it? I didn’t get anything for that. ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [March 24, 2022, 1:03pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/5 "2022-03-24T13:03:49Z")
Your OpenVidu Server (not your app) should have an URL to reach the service. Enter with this URL in your browser and accept the self-signed certificate. Or just use a valid certificate for OpenVidu deployment (with a FQDN and Letsencrypt for example) Regards ---
**Author:** ![pabloFuente](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/pablofuente/32/2536_2.png) [@pabloFuente](https://openvidu.discourse.group/u/pabloFuente)\ **Post date:** [March 24, 2022, 4:53pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/6 "2022-03-24T16:53:27Z")
You can check these sections of the documentation, depending on your deployment: - [OpenVidu CE AWS](https://docs.openvidu.io/en/2.21.0/deployment/ce/aws/#domain-and-ssl-configuration-examples) - [OpenVidu CE On Premises](https://docs.openvidu.io/en/2.21.0/deployment/ce/on-premises/#domain-and-ssl-configuration-examples) - [OpenVidu PRO AWS](https://docs.openvidu.io/en/2.21.0/deployment/pro/aws/#domain-and-ssl-configuration-examples) - [OpenVidu PRO On Premises](https://docs.openvidu.io/en/2.21.0/deployment/pro/on-premises/#domain-and-ssl-configuration-examples) - [OpenVidu ENTERPRISE AWS](https://docs.openvidu.io/en/2.21.0/deployment/enterprise/aws/) ---
**Author:** ![Shems\_Sanaa](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/shems_sanaa/32/1854_2.png) [@Shems\_Sanaa](https://openvidu.discourse.group/u/Shems_Sanaa)\ **Post date:** [March 24, 2022, 6:05pm UTC](https://openvidu.discourse.group/t/getting-disconnected-from-wss/3829/7 "2022-03-24T18:05:22Z")
Thanks that was the trick. I entered the URL on the browser and accepted the certificate. Didn’t work on all browsers though.