# Error creating app and OpenVidu Server at AWS **URL:** \ **Category:** Issues with deployment\ **Tags:** v2\ **Created:** [April 28, 2020, 11:05pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608 "2020-04-28T23:05:48Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Karuppasamy\_N](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/karuppasamy_n/32/319_2.png) [@Karuppasamy\_N](https://openvidu.discourse.group/u/Karuppasamy_N)\ **Post date:** [April 28, 2020, 11:05pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/1 "2020-04-28T23:05:48Z")
Hello Guys, I’m trying to deploy my app and OpenVidu Server on AWS. I followed all the steps exactly as it is in the tutorial on the OpenVidu site in the session “Deploying OpenVidu Server and your app on AWS”. But I received the following messages at the events: - CREATE\_FAILED AWS :: CloudFormation :: WaitCondition WaitCondition - ROLLBACK\_IN\_PROGRESS AWS :: CloudFormation :: Stack Conciliar The following resource (s) failed to create: [WaitCondition]. . Rollback requested by user. I have tried the (OWN CERTIFICATE), but the same errors occurs. The Status of the Stack is “ROLLBACK\_COMPLETE”, but not “CREATE\_COMPLETE”. What could be going wrong? ---
**Author:** ![pabloFuente](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/pablofuente/32/2536_2.png) [@pabloFuente](https://openvidu.discourse.group/u/pabloFuente)\ **Post date:** [April 28, 2020, 11:06pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/2 "2020-04-28T23:06:18Z")
Did you follow these instructions?: [https://docs.openvidu.io/en/2.13.0/deployment/deploying-aws/](https://docs.openvidu.io/en/2.13.0/deployment/deploying-aws/) ---
**Author:** ![Karuppasamy\_N](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/karuppasamy_n/32/319_2.png) [@Karuppasamy\_N](https://openvidu.discourse.group/u/Karuppasamy_N)\ **Post date:** [April 29, 2020, 6:30am UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/4 "2020-04-29T06:30:54Z")
![1588141820767](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/69731e14297f4bd96d8d9bebecc236dd7302347c.png) I get the issue everytime ---
**Author:** ![pabloFuente](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/pablofuente/32/2536_2.png) [@pabloFuente](https://openvidu.discourse.group/u/pabloFuente)\ **Post date:** [April 29, 2020, 7:26am UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/5 "2020-04-29T07:26:53Z")
Please, follow these steps and paste here the logs (be careful with any sensible data you don’t want to share, such as secret and IPs!!!): [https://docs.openvidu.io/en/2.13.0/openvidu-pro/deployment/aws/#troubleshooting](https://docs.openvidu.io/en/2.13.0/openvidu-pro/deployment/aws/#troubleshooting) Those instructions are for OpenVidu PRO version, but will work just fine for OpenVidu CE. ---
**Author:** ![vgaddipati](https://avatars.discourse-cdn.com/v4/letter/v/b9e5f3/32.png) [@vgaddipati](https://openvidu.discourse.group/u/vgaddipati)\ **Post date:** [May 20, 2020, 9:34pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/6 "2020-05-20T21:34:10Z")
hello, I am getting the same error which is during creation of the stack. Please see below. ![OpenVidu Stack Creation Error](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/fab4a1ecc2db1c9d164b609662420b7197367bd0.jpeg). What is the root cause of this? Thanks Venkat ---
**Author:** ![pabloFuente](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/pablofuente/32/2536_2.png) [@pabloFuente](https://openvidu.discourse.group/u/pabloFuente)\ **Post date:** [May 21, 2020, 7:54am UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/7 "2020-05-21T07:54:56Z")
Follow Troubleshooting instructions for AWS: [https://docs.openvidu.io/en/2.14.0/deployment/deploying-aws/#troubleshooting](https://docs.openvidu.io/en/2.14.0/deployment/deploying-aws/#troubleshooting) ---
**Author:** ![vgaddipati](https://avatars.discourse-cdn.com/v4/letter/v/b9e5f3/32.png) [@vgaddipati](https://openvidu.discourse.group/u/vgaddipati)\ **Post date:** [May 21, 2020, 1:44pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/8 "2020-05-21T13:44:52Z")
I am not able to login to EC2 instance since it does not have a public IP address assigned. What do I need to do get the logs? ---
**Author:** ![pabloFuente](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/pablofuente/32/2536_2.png) [@pabloFuente](https://openvidu.discourse.group/u/pabloFuente)\ **Post date:** [May 21, 2020, 1:52pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/9 "2020-05-21T13:52:43Z")
How does it have no public IP address? Any EC2 instance will launch with a public IP address. Not talking about a ElasticIP. EC2 will provide you a public IP and a public domain name ended in \*[amazon.com](http://amazon.com) ---
**Author:** ![micael.gallego](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/micael.gallego/32/2_2.png) [@micael.gallego](https://openvidu.discourse.group/u/micael.gallego)\ **Post date:** [May 21, 2020, 2:02pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/10 "2020-05-21T14:02:46Z")
You can also connect from aws console using browser based connection (browser instance connect). ---
**Author:** ![vgaddipati](https://avatars.discourse-cdn.com/v4/letter/v/b9e5f3/32.png) [@vgaddipati](https://openvidu.discourse.group/u/vgaddipati)\ **Post date:** [May 21, 2020, 2:15pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/11 "2020-05-21T14:15:14Z")
Here is what it shows for EC2 instance. There is no public IP. I tried connecting via browser through console and it said that it can’t connect because there is no public IP. ![image](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/6b28e1a4af97416faca167d71e14291b373a7aff.png) ---
**Author:** ![micael.gallego](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/micael.gallego/32/2_2.png) [@micael.gallego](https://openvidu.discourse.group/u/micael.gallego)\ **Post date:** [May 21, 2020, 2:24pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/12 "2020-05-21T14:24:32Z")
You have some type of problem with your deployment. We’ve never seen a deployment with out CloudFormation without public IP. Please try again ---
**Author:** ![vgaddipati](https://avatars.discourse-cdn.com/v4/letter/v/b9e5f3/32.png) [@vgaddipati](https://openvidu.discourse.group/u/vgaddipati)\ **Post date:** [May 21, 2020, 2:47pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/13 "2020-05-21T14:47:15Z")
Yes. I will get back to you shortly. ---
**Author:** ![vgaddipati](https://avatars.discourse-cdn.com/v4/letter/v/b9e5f3/32.png) [@vgaddipati](https://openvidu.discourse.group/u/vgaddipati)\ **Post date:** [May 21, 2020, 3:10pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/14 "2020-05-21T15:10:20Z")
Hello - The problem is fixed now. It had nothing to do with OpenVidu code. Thank you! ---
**Author:** ![cameron](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cameron/32/473_2.png) [@cameron](https://openvidu.discourse.group/u/cameron)\ **Post date:** [May 22, 2020, 1:41pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/15 "2020-05-22T13:41:49Z")
What was the problem? I’m having a similar issue that I’m gathering info for a post right now. ---
**Author:** ![cameron](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cameron/32/473_2.png) [@cameron](https://openvidu.discourse.group/u/cameron)\ **Post date:** [May 22, 2020, 2:17pm UTC](https://openvidu.discourse.group/t/error-creating-app-and-openvidu-server-at-aws/608/16 "2020-05-22T14:17:17Z")
Never mind. My problem was that my subnet didn’t have a route to the internet.