# Emergency License check error

**URL:** <https://openvidu.discourse.group/t/emergency-license-check-error/5326>\
**Category:** Issues with deployments\
**Created:** [March 22, 2025, 12:16am UTC](https://openvidu.discourse.group/t/emergency-license-check-error/5326 "2025-03-22T00:16:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jimahn.Park](https://avatars.discourse-cdn.com/v4/letter/j/779978/32.png) [@Jimahn.Park](https://openvidu.discourse.group/u/Jimahn.Park)\
**Post date:** [March 22, 2025, 12:16am UTC](https://openvidu.discourse.group/t/emergency-license-check-error/5326/1 "2025-03-22T00:16:52Z")

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Hello, today morning , i got a message from Openvidu server v.2.28 on AWS  
it was ok , yesterday.

i wonder your internal server issue to check license number.

[ERROR] 2025-03-22 00:11:45,543 [Thread-5] io.openvidu.server.pro.account.LambdaService - License check thread threw a LambdaStatusInvalidException when consuming GET [https://accounts.openvidu.io/prod/:](https://accounts.openvidu.io/prod/:) {“message”: “Internal server error”}  
openvidu-openvidu-server-1 | [ERROR] 2025-03-22 00:11:45,544 [Thread-5] io.openvidu.server.pro.account.LambdaService - Shutting down OpenVidu Server

and my openvidu account is not opened on your [openvidu.io](http://openvidu.io) site , clicking my email.

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**Author:** ![pabloFuente](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/pablofuente/32/2536_2.png) [@pabloFuente](https://openvidu.discourse.group/u/pabloFuente)\
**Post date:** [March 22, 2025, 12:49am UTC](https://openvidu.discourse.group/t/emergency-license-check-error/5326/2 "2025-03-22T00:49:23Z")

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Please refer to [License Service Outage - #4 by pabloFuente](https://openvidu.discourse.group/t/license-service-outage/5325/4)