# DEVICE ACCESS DENIED in JS **URL:** \ **Category:** Issues developing apps\ **Tags:** v2\ **Created:** [July 23, 2020, 2:36am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568 "2020-07-23T02:36:42Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Johnny](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@Johnny](https://openvidu.discourse.group/u/Johnny)\ **Post date:** [July 23, 2020, 2:36am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/1 "2020-07-23T02:36:42Z")
Greetings, help me solve the problem. I use the usual JS on the client side and everything was fine, but recently some clients started getting an error in the “DEVICE\_ACCESS\_DENIED” browser. At the same time, when connected via the WEB COMPONENT, everything works fine. I tried various options for connecting the client via JS, but I just can’t get rid of this error. Rechecked everything advised on a similar [topic](https://openvidu.discourse.group/t/cant-get-video-in-windows-devices/648/19) [WebRTC test](https://webrtc.github.io/samples/src/content/getusermedia/gum/) the camera shows ![Снимок экрана 2020-07-23 в 08.30.04](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/5f2f53516b0353a43a8878fceb2653c007f04a41.png) ![Снимок экрана 2020-07-23 в 09.04.13](https://global.discourse-cdn.com/free1/uploads/openvidu/original/1X/1944b54adf17012138c01c819bf13bca8ed38ff5.png) ---
**Author:** ![vipin\_mishra](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/vipin_mishra/32/32_2.png) [@vipin\_mishra](https://openvidu.discourse.group/u/vipin_mishra)\ **Post date:** [July 23, 2020, 6:48am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/2 "2020-07-23T06:48:22Z")
Have you taken permission from browser. Because if disallow one time then chrome don’t pop up again ---
**Author:** ![Johnny](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@Johnny](https://openvidu.discourse.group/u/Johnny)\ **Post date:** [July 23, 2020, 6:56am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/3 "2020-07-23T06:56:18Z")
Chrome does not ask for anything, and besides, everything worked for this client before. Maybe something is in conflict at the USB level? ---
**Author:** ![vipin\_mishra](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/vipin_mishra/32/32_2.png) [@vipin\_mishra](https://openvidu.discourse.group/u/vipin_mishra)\ **Post date:** [July 23, 2020, 9:15am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/4 "2020-07-23T09:15:30Z")
@Johnny Oh I got it’s not getting video device which you want to access. It’s mean device is in use or you trying to access wrong device or not available . I think you are using Js. So how you choose USB web cam ? ---
**Author:** ![Johnny](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@Johnny](https://openvidu.discourse.group/u/Johnny)\ **Post date:** [July 24, 2020, 2:01am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/5 "2020-07-24T02:01:46Z")
I did indefined and also manually set deviceId ---
**Author:** ![Johnny](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@Johnny](https://openvidu.discourse.group/u/Johnny)\ **Post date:** [July 27, 2020, 1:10am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/6 "2020-07-27T01:10:45Z")
I could only solve the problem by replacing the equipment ---
**Author:** ![vipin\_mishra](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/vipin_mishra/32/32_2.png) [@vipin\_mishra](https://openvidu.discourse.group/u/vipin_mishra)\ **Post date:** [July 29, 2020, 8:15am UTC](https://openvidu.discourse.group/t/device-access-denied-in-js/1568/7 "2020-07-29T08:15:43Z")
Any console errors in browser