# COTURN error with Firefox **URL:** \ **Category:** Issues with deployment\ **Tags:** v2\ **Created:** [November 2, 2020, 11:58am UTC](https://openvidu.discourse.group/t/coturn-error-with-firefox/2218 "2020-11-02T11:58:54Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Jomoka51](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/jomoka51/32/1087_2.png) [@Jomoka51](https://openvidu.discourse.group/u/Jomoka51)\ **Post date:** [November 2, 2020, 11:58am UTC](https://openvidu.discourse.group/t/coturn-error-with-firefox/2218/1 "2020-11-02T11:58:54Z")
**Describe the bug** Hi ! I have some problem with Openvidu and Firefox browser (mobile/desktop/multiple versions). Connection not working, black screen and no audio. [https://demos.openvidu.io/](https://demos.openvidu.io/) work so I think it’s a server problem. **Expected behavior** Normal connection like in other browsers 🙂 **Wrong current behavior** Connection not working, black screen and no audio. **OpenVidu tutorial where to replicate the error** Deploy on Ubuntu 18.04, all ports open for testing **OpenVidu deployment info** Ubuntu 18.04 **Client device info (if applicable)** Firefox all versions **Additional context** I find some problem in COTURN logs, I think problem are link to SSL certificate, only with TCP on COTURN, because others services works 🙂 Logs : TURN public IP: 217.128.32.90 coturn\_1 | TURN listening port: 3478 coturn\_1 | REDIS IP: 127.0.0.1 coturn\_1 | Defined min port coturn: 57001 coturn\_1 | Defined max port coturn: 65535 coturn\_1 | Waiting turnserver to be running coturn\_1 | 0: log file opened: /var/log/turn\_21\_2020-11-02.log coturn\_1 | 0: coturn\_1 | RFC 3489/5389/5766/5780/6062/6156 STUN/TURN Server coturn\_1 | Version Coturn-4.5.0.3 ‘dan Eider’ coturn\_1 | 0: coturn\_1 | Max number of open files/sockets allowed for this process: 1048576 coturn\_1 | 0: coturn\_1 | Due to the open files/sockets limitation, coturn\_1 | max supported number of TURN Sessions possible is: 524000 (approximately) coturn\_1 | 0: coturn\_1 | coturn\_1 | ==== Show him the instruments, Practical Frost: ==== coturn\_1 | coturn\_1 | 0: TLS supported coturn\_1 | 0: DTLS supported coturn\_1 | 0: DTLS 1.2 supported coturn\_1 | 0: TURN/STUN ALPN supported coturn\_1 | 0: Third-party authorization (oAuth) supported coturn\_1 | 0: GCM (AEAD) supported coturn\_1 | 0: OpenSSL compile-time version: OpenSSL 1.0.2g 1 Mar 2016 coturn\_1 | 0: coturn\_1 | 0: SQLite supported, default database location is /var/lib/turn/turndb coturn\_1 | 0: Redis supported coturn\_1 | 0: PostgreSQL supported coturn\_1 | 0: MySQL supported coturn\_1 | 0: MongoDB is not supported coturn\_1 | 0: coturn\_1 | 0: Default Net Engine version: 3 (UDP thread per CPU core) coturn\_1 | coturn\_1 | ===================================================== coturn\_1 | coturn\_1 | 0: Domain name: coturn\_1 | 0: Default realm: openvidu coturn\_1 | 0: ERROR: coturn\_1 | CONFIG ERROR: Empty cli-password, and so telnet cli interface is disabled! Please set a non empty cli-password! coturn\_1 | 0: WARNING: cannot find certificate file: turn\_server\_cert.pem (1) coturn\_1 | 0: WARNING: cannot start TLS and DTLS listeners because certificate file is not set properly coturn\_1 | 0: WARNING: cannot find private key file: turn\_server\_pkey.pem (1) coturn\_1 | 0: WARNING: cannot start TLS and DTLS listeners because private key file is not set properly coturn\_1 | 0: NO EXPLICIT LISTENER ADDRESS(ES) ARE CONFIGURED coturn\_1 | 0: ===========Discovering listener addresses: ========= coturn\_1 | 0: Listener address to use: 127.0.0.1 coturn\_1 | 0: Listener address to use: 192.168.1.49 coturn\_1 | 0: Listener address to use: 172.17.0.1 coturn\_1 | 0: Listener address to use: ::1 coturn\_1 | 0: ===================================================== coturn\_1 | 0: Total: 2 ‘real’ addresses discovered coturn\_1 | 0: ===================================================== coturn\_1 | 0: NO EXPLICIT RELAY ADDRESS(ES) ARE CONFIGURED coturn\_1 | 0: ===========Discovering relay addresses: ============= coturn\_1 | 0: Relay address to use: 192.168.1.49 coturn\_1 | 0: Relay address to use: 172.17.0.1 coturn\_1 | 0: Relay address to use: ::1 coturn\_1 | 0: ===================================================== coturn\_1 | 0: Total: 3 relay addresses discovered coturn\_1 | 0: ===================================================== coturn\_1 | 0: pid file created: /var/run/turnserver.pid coturn\_1 | 0: IO method (main listener thread): epoll (with changelist) coturn\_1 | 0: WARNING: I cannot support STUN CHANGE\_REQUEST functionality because only one IP address is provided coturn\_1 | 0: Wait for relay ports initialization… coturn\_1 | 0: relay 192.168.1.49 initialization… coturn\_1 | 0: relay 192.168.1.49 initialization done coturn\_1 | 0: relay 172.17.0.1 initialization… coturn\_1 | 0: relay 172.17.0.1 initialization done coturn\_1 | 0: relay ::1 initialization… coturn\_1 | 0: relay ::1 initialization done coturn\_1 | 0: Relay ports initialization done coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: turn server id=2 created coturn\_1 | 0: turn server id=3 created coturn\_1 | 0: IPv4. SCTP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: turn server id=0 created coturn\_1 | 0: turn server id=1 created coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv4. SCTP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv4. SCTP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: turn server id=5 created coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: turn server id=6 created coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv6. SCTP listener opened on : ::1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::10: IPv4. UDP listener opened on: 192.168.1.49:3478 coturn\_1 | 0: IPv4. UDP listener opened on: 172.17.0.1:3478 coturn\_1 | 0: IPv6. UDP listener opened on: ::1:3478 coturn\_1 | 0: Total General servers: 8 coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: IO method (admin thread): epoll (with changelist) coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: Redis DB sync connection success: ip=127.0.0.1 dbname=0 password=hugo connect\_timeout=30 coturn\_1 | :3478 coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: turn server id=7 created coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: turn server id=4 created coturn\_1 | 0: IPv4. UDP listener opened on: 127.0.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 192.168.1.49:3478 coturn\_1 | 0: IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: IPv4. UDP listener opened on: 192.168.1.49:3478 coturn\_1 | 0: IPv4. UDP listener opened on: 172.17.0.1:3478 coturn\_1 | 0: IPv6. UDP listener opened on: ::1:3478 coturn\_1 | 0: Total General servers: 8 coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: IO method (admin thread): epoll (with changelist) coturn\_1 | 0: IO method (auth thread): epoll (with changelist) coturn\_1 | 0: Redis DB sync connection success: ip=127.0.0.1 dbname=0 password=hugo connect\_timeout=30 coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:59097 coturn\_1 | 32: session 007000000000000001: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52379 coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52378 coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52380 coturn\_1 | 32: session 007000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52381 coturn\_1 | 32: session 005000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:57180 coturn\_1 | 32: session 007000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 007000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:58806 coturn\_1 | 32: session 005000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 005000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:57545 coturn\_1 | 32: session 007000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: session 007000000000000002: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:58484 coturn\_1 | 32: session 007000000000000002: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 007000000000000002: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 000000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:61840 coturn\_1 | 32: session 000000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 000000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:54414 coturn\_1 | 32: session 004000000000000001: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: session 004000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:65402 coturn\_1 | 32: session 004000000000000001: new, realm=\: incoming packet BINDING processed, success coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52379 coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52378 coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52380 coturn\_1 | 32: session 007000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. tcp or tls connected to: 82.226.16.196:52381 coturn\_1 | 32: session 005000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:57180 coturn\_1 | 32: session 007000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 007000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:58806 coturn\_1 | 32: session 005000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 005000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:57545 coturn\_1 | 32: session 007000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: session 007000000000000002: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:58484 coturn\_1 | 32: session 007000000000000002: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 007000000000000002: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 000000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:61840 coturn\_1 | 32: session 000000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 000000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:54414 coturn\_1 | 32: session 004000000000000001: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: session 004000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:65402 coturn\_1 | 32: session 004000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 004000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 001000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:62434 coturn\_1 | 32: session 001000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 001000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:59685 coturn\_1 | 32: session 000000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: session 000000000000000002: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:58487 coturn\_1 | 32: session 000000000000000002: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 000000000000000002: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 005000000000000002: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:61898 coturn\_1 | 32: session 005000000000000002: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 005000000000000002: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 004000000000000001: refreshed, realm=, username=, lifetime=0 coturn\_1 | 32: session 004000000000000001: realm user : incoming packet REFRESH processed, success coturn\_1 | 32: session 000000000000000002: refreshed, realm=, username=, lifetime=0 coturn\_1 | 32: session 000000000000000002: realm user : incoming packet REFRESH processed, success coturn\_1 | 32: session 005000000000000002: TCP socket closed remotely 82.226.16.196:52381 coturn\_1 | 32: session 005000000000000002: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52381, reason: TCP connection closed by client (callback) coturn\_1 | 32: session 005000000000000002: delete: realm=, username= coturn\_1 | 32: session 001000000000000001: TCP socket closed remotely 82.226.16.196:52380 coturn\_1 | 32: session 001000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52380, reason: TCP connection closed by client (callback) coturn\_1 | 32: session 001000000000000001: delete: realm=, username= coturn\_1 | 32: session 007000000000000001: peer 192.168.1.49 lifetime updated: 300 coturn\_1 | 32: session 007000000000000001: realm user : incoming packet CREATE\_PERMISSION processed, success coturn\_1 | 33: session 005000000000000001: peer 192.168.1.49 lifetime updated: 300 coturn\_1 | 33: session 005000000000000001: realm user : incoming packet CREATE\_PERMISSION processed, success coturn\_1 | 33: session 004000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:54414, reason: allocation timeout coturn\_1 | 33: session 004000000000000001: delete: realm=, username= coturn\_1 | 33: session 000000000000000002: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:59685, reason: allocation timeout coturn\_1 | 33: session 000000000000000002: delete: realm=, username= coturn\_1 | du\>, username=, lifetime=3600 coturn\_1 | 32: session 004000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 001000000000000001: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:62434 coturn\_1 | 32: session 001000000000000001: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 001000000000000001: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 82.226.16.196:59685 coturn\_1 | 32: session 000000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 32: session 000000000000000002: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:58487 coturn\_1 | 32: session 000000000000000002: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 000000000000000002: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 005000000000000002: realm user \<\>: incoming packet message processed, error 401: Unauthorized coturn\_1 | 32: IPv4. Local relay addr: 192.168.1.49:61898 coturn\_1 | 32: session 005000000000000002: new, realm=, username=, lifetime=3600 coturn\_1 | 32: session 005000000000000002: realm user : incoming packet ALLOCATE processed, success coturn\_1 | 32: session 004000000000000001: refreshed, realm=, username=, lifetime=0 coturn\_1 | 32: session 004000000000000001: realm user : incoming packet REFRESH processed, success coturn\_1 | 32: session 000000000000000002: refreshed, realm=, username=, lifetime=0 coturn\_1 | 32: session 000000000000000002: realm user : incoming packet REFRESH processed, success coturn\_1 | 32: session 005000000000000002: TCP socket closed remotely 82.226.16.196:52381 coturn\_1 | 32: session 005000000000000002: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52381, reason: TCP connection closed by client (callback) coturn\_1 | 32: session 005000000000000002: delete: realm=, username= coturn\_1 | 32: session 001000000000000001: TCP socket closed remotely 82.226.16.196:52380 coturn\_1 | 32: session 001000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52380, reason: TCP connection closed by client (callback) coturn\_1 | 32: session 001000000000000001: delete: realm=, username= coturn\_1 | 32: session 007000000000000001: peer 192.168.1.49 lifetime updated: 300 coturn\_1 | 32: session 007000000000000001: realm user : incoming packet CREATE\_PERMISSION processed, success coturn\_1 | 33: session 005000000000000001: peer 192.168.1.49 lifetime updated: 300 coturn\_1 | 33: session 005000000000000001: realm user : incoming packet CREATE\_PERMISSION processed, success coturn\_1 | 33: session 004000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:54414, reason: allocation timeout coturn\_1 | 33: session 004000000000000001: delete: realm=, username= coturn\_1 | 33: session 000000000000000002: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:59685, reason: allocation timeout coturn\_1 | 33: session 000000000000000002: delete: realm=, username= coturn\_1 | 66: session 007000000000000001: refreshed, realm=, username=, lifetime=0 coturn\_1 | 66: session 007000000000000001: realm user : incoming packet REFRESH processed, success coturn\_1 | 66: session 007000000000000002: refreshed, realm=, username=, lifetime=0 coturn\_1 | 66: session 007000000000000002: realm user : incoming packet REFRESH processed, success coturn\_1 | 66: session 005000000000000001: refreshed, realm=, username=, lifetime=0 coturn\_1 | 66: session 005000000000000001: realm user : incoming packet REFRESH processed, success coturn\_1 | 66: session 005000000000000001: TCP socket closed remotely 82.226.16.196:52378 coturn\_1 | 66: session 066: session 007000000000000001: refreshed, realm=, username=, lifetime=0 coturn\_1 | 66: session 007000000000000001: realm user : incoming packet REFRESH processed, success coturn\_1 | 66: session 007000000000000002: refreshed, realm=, username=, lifetime=0 coturn\_1 | 66: session 007000000000000002: realm user : incoming packet REFRESH processed, success coturn\_1 | 66: session 005000000000000001: refreshed, realm=, username=, lifetime=0 coturn\_1 | 66: session 005000000000000001: realm user : incoming packet REFRESH processed, success coturn\_1 | 66: session 005000000000000001: TCP socket closed remotely 82.226.16.196:52378 coturn\_1 | 66: session 005000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52378, reason: TCP connection closed by client (callback) coturn\_1 | 66: session 005000000000000001: delete: realm=, username= coturn\_1 | 66: session 005000000000000001: peer 192.168.1.49 deleted coturn\_1 | 66: session 000000000000000001: TCP socket closed remotely 82.226.16.196:52379 coturn\_1 | 66: session 000000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52379, reason: TCP connection closed by client (callback) coturn\_1 | 66: session 000000000000000001: delete: realm=, username= coturn\_1 | 67: session 007000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:59097, reason: allocation timeout coturn\_1 | 67: session 007000000000000001: delete: realm=, username= coturn\_1 | 67: session 007000000000000001: peer 192.168.1.49 deleted coturn\_1 | 67: session 007000000000000002: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:57545, reason: allocation timeout coturn\_1 | 67: session 007000000000000002: delete: realm=, username= coturn\_1 | 806: handle\_udp\_packet: New UDP endpoint: local addr 192.168.1.49:3478, remote addr 185.25.207.157:61337 coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 806: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 808: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 808: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 808: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 808: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 809: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 809: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 809: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 809: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 810: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 811: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 812: session 004000000000000002: realm user \<\>: incoming packet BINDING processed, success coturn\_1 | 05000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52378, reason: TCP connection closed by client (callback) coturn\_1 | 66: session 005000000000000001: delete: realm=, username= coturn\_1 | 66: session 005000000000000001: peer 192.168.1.49 deleted coturn\_1 | 66: session 000000000000000001: TCP socket closed remotely 82.226.16.196:52379 coturn\_1 | 66: session 000000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:52379, reason: TCP connection closed by client (callback) coturn\_1 | 66: session 000000000000000001: delete: realm=, username= coturn\_1 | 67: session 007000000000000001: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:59097, reason: allocation timeout coturn\_1 | 67: session 007000000000000001: delete: realm=, username= coturn\_1 | 67: session 007000000000000001: peer 192.168.1.49 deleted coturn\_1 | 67: session 007000000000000002: closed (2nd stage), user realm origin \<\>, local 192.168.1.49:3478, remote 82.226.16.196:57545, reason: allocation timeout coturn\_1 | 67: session 007000000000000002: delete: realm=, username= Thanks for your help ! ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [November 3, 2020, 10:02am UTC](https://openvidu.discourse.group/t/coturn-error-with-firefox/2218/2 "2020-11-03T10:02:44Z")
Hi @Jomoka51 Can you tell me more info about your deployment? 1. What OpenVidu version are you using? 2. What instructions did you follow to deploy. 3. You’re .env file. 4. Some browser logs 5. It would be helpful also some browser logs Regards, Carlos ---
**Author:** ![Jomoka51](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/jomoka51/32/1087_2.png) [@Jomoka51](https://openvidu.discourse.group/u/Jomoka51)\ **Post date:** [November 3, 2020, 12:10pm UTC](https://openvidu.discourse.group/t/coturn-error-with-firefox/2218/3 "2020-11-03T12:10:34Z")
Hi @cruizba, thanks for you reply ! I find the problem : my router ! For others French user, with Livebox router (mine is a V4 Pro), some ports are not allowed, in the 40000-57000 range … (without error message). I transfer my server in a cloud hosting, and no problem ! ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [November 3, 2020, 12:14pm UTC](https://openvidu.discourse.group/t/coturn-error-with-firefox/2218/4 "2020-11-03T12:14:11Z")
Thanks for reporting it :)!