# Can't test openvidu in dashboard **URL:** \ **Category:** Issues with deployment\ **Tags:** v2\ **Created:** [January 12, 2022, 4:50pm UTC](https://openvidu.discourse.group/t/cant-test-openvidu-in-dashboard/3702 "2022-01-12T16:50:04Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Mateusz\_Wolniarski](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/mateusz_wolniarski/32/1817_2.png) [@Mateusz\_Wolniarski](https://openvidu.discourse.group/u/Mateusz_Wolniarski)\ **Post date:** [January 12, 2022, 4:50pm UTC](https://openvidu.discourse.group/t/cant-test-openvidu-in-dashboard/3702/1 "2022-01-12T16:50:04Z")
Openvidu: v2.20.0 (CE) Deployment: On premise I deploy openvid applications on a virtual machine, I opened all the necessary ports and I cannot complete the connection test on the dashboard. Console logs from dashboard: ![Console logs](https://global.discourse-cdn.com/free1/uploads/openvidu/original/2X/b/b0bef4739db0365ee70ee21aef9064a4640a33b9.png) Below are my logs from coturn and kms service: KMS: kms\_1 | + trap on\_error ERR kms\_1 | + BASE\_RTP\_FILE=/etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + WEBRTC\_FILE=/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini kms\_1 | ++ id -u kms\_1 | + [[0 -eq 0]] kms\_1 | + [[-n 40000]] kms\_1 | + set\_parameter /etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini minPort 40000 kms\_1 | + local FILE=/etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + local PARAM=minPort kms\_1 | + local VALUE=40000 kms\_1 | + local ‘COMMENT=;’ kms\_1 | + local ‘REGEX=^;?\s_minPort=._’ kms\_1 | + grep --extended-regexp -q ‘^;?\s_minPort=._’ /etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + sed --regexp-extended -i ‘s/^;?\s_minPort=._/minPort=40000/’ /etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + [[-n 57000]] kms\_1 | + set\_parameter /etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini maxPort 57000 kms\_1 | + local FILE=/etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + local PARAM=maxPort kms\_1 | + local VALUE=57000 kms\_1 | + local ‘COMMENT=;’ kms\_1 | + local ‘REGEX=^;?\s_maxPort=._’ kms\_1 | + grep --extended-regexp -q ‘^;?\s_maxPort=._’ /etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + sed --regexp-extended -i ‘s/^;?\s_maxPort=._/maxPort=57000/’ /etc/kurento/modules/kurento/BaseRtpEndpoint.conf.ini kms\_1 | + [[-n ‘’]] kms\_1 | + [[-n ‘’]] kms\_1 | + [[-n ‘’]] kms\_1 | + [[-n ‘’]] kms\_1 | + [[-n ‘’]] kms\_1 | + [[-n ‘’]] kms\_1 | + [[-n ‘’]] kms\_1 | + sed /::1/d kms\_1 | + tee /etc/hosts kms\_1 | + cat /etc/hosts kms\_1 | + [[-z ‘’]] kms\_1 | + export ‘GST\_DEBUG=2,Kurento\*:4,kms\*:4,sdp\*:4,webrtc\*:4,_rtpendpoint:4,rtp_handler:4,rtpsynchronizer:4,agnosticbin:4’ kms\_1 | + GST\_DEBUG=‘2,Kurento\*:4,kms\*:4,sdp\*:4,webrtc\*:4,_rtpendpoint:4,rtp_handler:4,rtpsynchronizer:4,agnosticbin:4’ kms\_1 | + ‘[’ ‘!’ -t 1 ‘]’ kms\_1 | + export GST\_DEBUG\_NO\_COLOR=1 kms\_1 | + GST\_DEBUG\_NO\_COLOR=1 kms\_1 | ++ id -u kms\_1 | [Docker entrypoint] Start Kurento Media Server, UID: 0 kms\_1 | + RUN\_UID=0 kms\_1 | + [[-n ‘’]] kms\_1 | + echo ‘[Docker entrypoint] Start Kurento Media Server, UID: 0’ kms\_1 | + exec /usr/bin/kurento-media-server ‘’ kms\_1 | 0:00:00.626686960 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0x120000: ‘AVR (Audio Visual Research)’ is not mapped kms\_1 | 0:00:00.626888661 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0x180000: ‘CAF (Apple Core Audio File)’ is not mapped kms\_1 | 0:00:00.626943062 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0x100000: ‘HTK (HMM Tool Kit)’ is not mapped kms\_1 | 0:00:00.626978862 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0xc0000: ‘MAT4 (GNU Octave 2.0 / Matlab 4.2)’ is not mapped kms\_1 | 0:00:00.627038262 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0xd0000: ‘MAT5 (GNU Octave 2.1 / Matlab 5.0)’ is not mapped kms\_1 | 0:00:00.627070862 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0x210000: ‘MPC (Akai MPC 2k)’ is not mapped kms\_1 | 0:00:00.627124663 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0xe0000: ‘PVF (Portable Voice Format)’ is not mapped kms\_1 | 0:00:00.627162163 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0x160000: ‘SD2 (Sound Designer II)’ is not mapped kms\_1 | 0:00:00.627217463 16 0x268a430 WARN default gstsf.c:98:gst\_sf\_create\_audio\_template\_caps: format 0x190000: ‘WVE (Psion Series 3)’ is not mapped kms\_1 | 0:00:01.129828542 16 0x268a430 WARN ladspa gstladspa.c:455:plugin\_init: no LADSPA plugins found, check LADSPA\_PATH kms\_1 | ALVAR 2.0.0 - A Library for Virtual and Augmented Reality kms\_1 | Copyright 2007-2012 VTT Technical Research Centre of Finland kms\_1 | Licensed under the GNU Lesser General Public License kms\_1 | Built on 2021-02-26 for Linux 4.4.0-203-generic x86\_64 kms\_1 | Coturn: Attaching to openvidu\_coturn\_1 coturn\_1 | 0: : Config file found: [//turnserver.conf](https://turnserver.conf) coturn\_1 | 0: : Config file found: [//turnserver.conf](https://turnserver.conf) coturn\_1 | 0: : Config file found: [//turnserver.conf](https://turnserver.conf) coturn\_1 | 0: : Config file found: [//turnserver.conf](https://turnserver.conf) coturn\_1 | 0: : coturn\_1 | RFC 3489/5389/5766/5780/6062/6156 STUN/TURN Server coturn\_1 | Version Coturn-4.5.2 ‘dan Eider’ coturn\_1 | 0: : coturn\_1 | RFC 3489/5389/5766/5780/6062/6156 STUN/TURN Server coturn\_1 | Version Coturn-4.5.2 ‘dan Eider’ coturn\_1 | 0: : coturn\_1 | Max number of open files/sockets allowed for this process: 1048576 coturn\_1 | 0: : coturn\_1 | Max number of open files/sockets allowed for this process: 1048576 coturn\_1 | 0: : coturn\_1 | Due to the open files/sockets limitation, coturn\_1 | max supported number of TURN Sessions possible is: 524000 (approximately) coturn\_1 | 0: : coturn\_1 | Due to the open files/sockets limitation, coturn\_1 | max supported number of TURN Sessions possible is: 524000 (approximately) coturn\_1 | 0: : coturn\_1 | coturn\_1 | ==== Show him the instruments, Practical Frost: ==== coturn\_1 | coturn\_1 | 0: : coturn\_1 | coturn\_1 | ==== Show him the instruments, Practical Frost: ==== coturn\_1 | coturn\_1 | 0: : TLS supported coturn\_1 | 0: : TLS supported coturn\_1 | 0: : DTLS supported coturn\_1 | 0: : DTLS supported coturn\_1 | 0: : DTLS 1.2 supported coturn\_1 | 0: : DTLS 1.2 supported coturn\_1 | 0: : TURN/STUN ALPN supported coturn\_1 | 0: : TURN/STUN ALPN supported coturn\_1 | 0: : Third-party authorization (oAuth) supported coturn\_1 | 0: : Third-party authorization (oAuth) supported coturn\_1 | 0: : GCM (AEAD) supported coturn\_1 | 0: : GCM (AEAD) supported coturn\_1 | 0: : OpenSSL compile-time version: OpenSSL 1.1.1k 25 Mar 2021 (0x101010bf) coturn\_1 | 0: : OpenSSL compile-time version: OpenSSL 1.1.1k 25 Mar 2021 (0x101010bf) coturn\_1 | 0: : coturn\_1 | 0: : coturn\_1 | 0: : SQLite supported, default database location is /var/lib/coturn/turndb coturn\_1 | 0: : SQLite supported, default database location is /var/lib/coturn/turndb coturn\_1 | 0: : Redis supported coturn\_1 | 0: : Redis supported coturn\_1 | 0: : PostgreSQL supported coturn\_1 | 0: : PostgreSQL supported coturn\_1 | 0: : MySQL supported coturn\_1 | 0: : MySQL supported coturn\_1 | 0: : MongoDB supported coturn\_1 | 0: : MongoDB supported coturn\_1 | 0: : coturn\_1 | 0: : coturn\_1 | 0: : Default Net Engine version: 3 (UDP thread per CPU core) coturn\_1 | coturn\_1 | ===================================================== coturn\_1 | coturn\_1 | 0: : Default Net Engine version: 3 (UDP thread per CPU core) coturn\_1 | coturn\_1 | ===================================================== coturn\_1 | coturn\_1 | 0: : Domain name: coturn\_1 | 0: : Domain name: coturn\_1 | 0: : Default realm: openvidu coturn\_1 | 0: : Default realm: openvidu coturn\_1 | 0: : ERROR: coturn\_1 | CONFIG ERROR: Empty cli-password, and so telnet cli interface is disabled! Please set a non empty cli-password! coturn\_1 | 0: : ERROR: coturn\_1 | CONFIG ERROR: Empty cli-password, and so telnet cli interface is disabled! Please set a non empty cli-password! coturn\_1 | 0: : WARNING: cannot find certificate file: turn\_server\_cert.pem (1) coturn\_1 | 0: : WARNING: cannot find certificate file: turn\_server\_cert.pem (1) coturn\_1 | 0: : WARNING: cannot start TLS and DTLS listeners because certificate file is not set properly coturn\_1 | 0: : WARNING: cannot start TLS and DTLS listeners because certificate file is not set properly coturn\_1 | 0: : WARNING: cannot find private key file: turn\_server\_pkey.pem (1) coturn\_1 | 0: : WARNING: cannot find private key file: turn\_server\_pkey.pem (1) coturn\_1 | 0: : WARNING: cannot start TLS and DTLS listeners because private key file is not set properly coturn\_1 | 0: : WARNING: cannot start TLS and DTLS listeners because private key file is not set properly coturn\_1 | 0: : NO EXPLICIT LISTENER ADDRESS(ES) ARE CONFIGURED coturn\_1 | 0: : NO EXPLICIT LISTENER ADDRESS(ES) ARE CONFIGURED coturn\_1 | 0: : ===========Discovering listener addresses: ========= coturn\_1 | 0: : ===========Discovering listener addresses: ========= coturn\_1 | 0: : Listener address to use: 127.0.0.1 coturn\_1 | 0: : Listener address to use: 127.0.0.1 coturn\_1 | 0: : Listener address to use: 172.18.0.4 coturn\_1 | 0: : Listener address to use: 172.18.0.4 coturn\_1 | 0: : Listener address to use: 172.17.0.1 coturn\_1 | 0: : Listener address to use: 172.17.0.1 coturn\_1 | 0: : Listener address to use: ::1 coturn\_1 | 0: : Listener address to use: ::1 coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : Total: 2 ‘real’ addresses discovered coturn\_1 | 0: : Total: 2 ‘real’ addresses discovered coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : NO EXPLICIT RELAY ADDRESS(ES) ARE CONFIGURED coturn\_1 | 0: : NO EXPLICIT RELAY ADDRESS(ES) ARE CONFIGURED coturn\_1 | 0: : ===========Discovering relay addresses: ============= coturn\_1 | 0: : ===========Discovering relay addresses: ============= coturn\_1 | 0: : Relay address to use: 172.18.0.4 coturn\_1 | 0: : Relay address to use: 172.18.0.4 coturn\_1 | 0: : Relay address to use: 172.17.0.1 coturn\_1 | 0: : Relay address to use: 172.17.0.1 coturn\_1 | 0: : Relay address to use: ::1 coturn\_1 | 0: : Relay address to use: ::1 coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : Total: 3 relay addresses discovered coturn\_1 | 0: : Total: 3 relay addresses discovered coturn\_1 | 0: : ===================================================== coturn\_1 | 0: : ===================================================== coturn\_1 | Cannot create pid file: /var/run/turnserver.pid: Permission denied coturn\_1 | 0: : Cannot create pid file: /var/run/turnserver.pid coturn\_1 | 0: : Cannot create pid file: /var/run/turnserver.pid coturn\_1 | 0: : pid file created: /var/tmp/turnserver.pid coturn\_1 | 0: : pid file created: /var/tmp/turnserver.pid coturn\_1 | 0: : IO method (main listener thread): epoll (with changelist) coturn\_1 | 0: : IO method (main listener thread): epoll (with changelist) coturn\_1 | 0: : Wait for relay ports initialization… coturn\_1 | 0: : Wait for relay ports initialization… coturn\_1 | 0: : relay 172.18.0.4 initialization… coturn\_1 | 0: : relay 172.18.0.4 initialization… coturn\_1 | 0: : relay 172.18.0.4 initialization done coturn\_1 | 0: : relay 172.18.0.4 initialization done coturn\_1 | 0: : relay 172.17.0.1 initialization… coturn\_1 | 0: : relay 172.17.0.1 initialization… coturn\_1 | 0: : relay 172.17.0.1 initialization done coturn\_1 | 0: : relay 172.17.0.1 initialization done coturn\_1 | 0: : relay ::1 initialization… coturn\_1 | 0: : relay ::1 initialization… coturn\_1 | 0: : relay ::1 initialization done coturn\_1 | 0: : relay ::1 initialization done coturn\_1 | 0: : Relay ports initialization done coturn\_1 | 0: : Relay ports initialization done coturn\_1 | 0: : IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: : IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: : turn server id=0 created coturn\_1 | 0: : turn server id=0 created coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3479 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3479 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3479 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3479 coturn\_1 | 0: : IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: : IO method (general relay thread): epoll (with changelist) coturn\_1 | 0: : turn server id=1 created coturn\_1 | 0: : turn server id=1 created coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 127.0.0.1:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.18.0.4:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3478 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv4. SCTP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv4. TCP listener opened on : 172.17.0.1:3479 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3478 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3479 coturn\_1 | 0: : IPv6. SCTP listener opened on : ::1:3479 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3479 coturn\_1 | 0: : IPv6. TCP listener opened on : ::1:3479 coturn\_1 | 0: : IPv4. UDP listener opened on: 127.0.0.1:3478 coturn\_1 | 0: : IPv4. UDP listener opened on: 127.0.0.1:3478 coturn\_1 | 0: : IPv4. UDP listener opened on: 127.0.0.1:3479 coturn\_1 | 0: : IPv4. UDP listener opened on: 127.0.0.1:3479 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.18.0.4:3478 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.18.0.4:3478 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.18.0.4:3479 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.18.0.4:3479 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.17.0.1:3478 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.17.0.1:3478 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.17.0.1:3479 coturn\_1 | 0: : IPv4. UDP listener opened on: 172.17.0.1:3479 coturn\_1 | 0: : IPv6. UDP listener opened on: ::1:3478 coturn\_1 | 0: : IPv6. UDP listener opened on: ::1:3478 coturn\_1 | 0: : IPv6. UDP listener opened on: ::1:3479 coturn\_1 | 0: : IPv6. UDP listener opened on: ::1:3479 coturn\_1 | 0: : Total General servers: 2 coturn\_1 | 0: : Total General servers: 2 coturn\_1 | 0: : IO method (auth thread): epoll (with changelist) coturn\_1 | 0: : IO method (auth thread): epoll (with changelist) coturn\_1 | 0: : IO method (auth thread): epoll (with changelist) coturn\_1 | 0: : IO method (auth thread): epoll (with changelist) coturn\_1 | 0: : Redis DB sync connection success: ip=127.0.0.1 dbname=0 password=123 connect\_timeout=30 coturn\_1 | 0: : Redis DB sync connection success: ip=127.0.0.1 dbname=0 password=123 connect\_timeout=30 coturn\_1 | 0: : IO method (admin thread): epoll (with changelist) coturn\_1 | 0: : IO method (admin thread): epoll (with changelist) coturn\_1 | 0: : ERROR: coturn\_1 | Could not start Prometheus collector! coturn\_1 | 0: : ERROR: coturn\_1 | Could not start Prometheus collector! Do you have any idea what caused this problem or have encountered similar problems? ---
**Author:** ![cruizba](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/cruizba/32/18_2.png) [@cruizba](https://openvidu.discourse.group/u/cruizba)\ **Post date:** [January 13, 2022, 7:15pm UTC](https://openvidu.discourse.group/t/cant-test-openvidu-in-dashboard/3702/2 "2022-01-13T19:15:42Z")
ICE is not working, if you have all ports opened, maybe its a problem of a wrong configuration in the COTURN\_IP. Can you tell me if the output of this command is the public IP of your server?: ```auto docker logs openvidu_openvidu-server_1 | grep 'COTURN IP' ``` ---
**Author:** ![Mateusz\_Wolniarski](https://yyz2.discourse-cdn.com/free1/user_avatar/openvidu.discourse.group/mateusz_wolniarski/32/1817_2.png) [@Mateusz\_Wolniarski](https://openvidu.discourse.group/u/Mateusz_Wolniarski)\ **Post date:** [January 14, 2022, 12:29pm UTC](https://openvidu.discourse.group/t/cant-test-openvidu-in-dashboard/3702/3 "2022-01-14T12:29:54Z")
Solved, I made a mistake with the port configuration.