# Issues with deployment

**URL:** https://openvidu.discourse.group/c/openvidu-v2/openvidu-deployment/5.md?page=5

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**Page:** 6

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## [WHAT IS ERR\_CONNECTION\_REFUSED error?](https://openvidu.discourse.group/t/what-is-err-connection-refused-error/3758)

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**Author:** [@moosts](https://openvidu.discourse.group/u/moosts)\
**Replies:** 1\
**Last updated:** [February 16, 2022, 3:24pm UTC](https://openvidu.discourse.group/t/what-is-err-connection-refused-error/3758 "2022-02-16T15:24:45Z")

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i have no idea with this ERR\_CONNECTION\_REFUSE error while deploying openvidu session. openvidu was deployed with docker, HTTP was 8080 and HTTPS was 4443. what can i do for this error?

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## [Updating own ssl certificate](https://openvidu.discourse.group/t/updating-own-ssl-certificate/2859)

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**Author:** [@Peter](https://openvidu.discourse.group/u/Peter)\
**Replies:** 3\
**Last updated:** [February 12, 2022, 11:19am UTC](https://openvidu.discourse.group/t/updating-own-ssl-certificate/2859 "2022-02-12T11:19:34Z")

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Dear all, I’ve got a standard OpenVidu 2.15 deployed on AWS with an own ssl certificate. The existing certificate is expiring and I need to renew the certificate for the OpenVidu deployment. I’m stuck as to where to f…

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## [Required Ports?](https://openvidu.discourse.group/t/required-ports/3736)

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**Author:** [@vidguy](https://openvidu.discourse.group/u/vidguy)\
**Replies:** 3\
**Last updated:** [February 9, 2022, 2:17pm UTC](https://openvidu.discourse.group/t/required-ports/3736 "2022-02-09T14:17:14Z")

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Were having some random problem seeing and hearing some people. I can’t put my finger on it. Can someone tell me what are the exact ports needed for an app to communicate with our OpenVidu VPS server? This is all I ca…

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## [Owncert error certificate](https://openvidu.discourse.group/t/owncert-error-certificate/3729)

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**Author:** [@Aksis\_Selim](https://openvidu.discourse.group/u/Aksis_Selim)\
**Replies:** 1\
**Last updated:** [February 4, 2022, 2:44pm UTC](https://openvidu.discourse.group/t/owncert-error-certificate/3729 "2022-02-04T14:44:43Z")

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Hi, The certificate.cert and certificate.key under the owncert folder that I had installed old expired. I threw out the new certificate. But when I stop start it sees the old one.

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## [Kurento randomly crash](https://openvidu.discourse.group/t/kurento-randomly-crash/3715)

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**Author:** [@Ruben](https://openvidu.discourse.group/u/Ruben)\
**Replies:** 1\
**Last updated:** [February 4, 2022, 2:37pm UTC](https://openvidu.discourse.group/t/kurento-randomly-crash/3715 "2022-02-04T14:37:29Z")

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Hi, today we had experience a crash with Kurento because OV didn’t manage to connect to it and we had to restart the environment. As you can see in the screenshot we saw that sometimes kurento start a new log not on dai…

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## [Estimating costs for running on AWS](https://openvidu.discourse.group/t/estimating-costs-for-running-on-aws/3698)

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**Author:** [@Richard365](https://openvidu.discourse.group/u/Richard365)\
**Replies:** 1\
**Last updated:** [January 30, 2022, 10:32pm UTC](https://openvidu.discourse.group/t/estimating-costs-for-running-on-aws/3698 "2022-01-30T22:32:34Z")

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Hi I am doing some back of envelope cost calculations for running a openVidu stack on AWS, based on: https://openvidu.io/pricing I’m basing this on: example 7 user session (7:7) with 1 media node and 4 sessions per …

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## [Unexpected restart](https://openvidu.discourse.group/t/unexpected-restart/3689)

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**Author:** [@ali\_ebrahimi](https://openvidu.discourse.group/u/ali_ebrahimi)\
**Replies:** 13\
**Last updated:** [January 26, 2022, 6:01pm UTC](https://openvidu.discourse.group/t/unexpected-restart/3689 "2022-01-26T18:01:38Z")

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Hello, We are experiencing unexpected restart of openvidu container from time to time while presumably there are enough resource on this physical server. It starts with java complaining about insufficient memory and the…

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## [OV 2.20 Pro edition: is it possible to deploy the coturn server on a port other than 3478?](https://openvidu.discourse.group/t/ov-2-20-pro-edition-is-it-possible-to-deploy-the-coturn-server-on-a-port-other-than-3478/3710)

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**Author:** [@mhowald](https://openvidu.discourse.group/u/mhowald)\
**Replies:** 2\
**Last updated:** [January 17, 2022, 8:22pm UTC](https://openvidu.discourse.group/t/ov-2-20-pro-edition-is-it-possible-to-deploy-the-coturn-server-on-a-port-other-than-3478/3710 "2022-01-17T20:22:31Z")

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Is it possible to specify a port other than 3478 for the coturn server to listen on? I notice that docker-compose.yml specifies a COTURN\_PORT configuration variable in the source code: But this line is not present in /…

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## [Can't test openvidu in dashboard](https://openvidu.discourse.group/t/cant-test-openvidu-in-dashboard/3702)

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**Author:** [@Mateusz\_Wolniarski](https://openvidu.discourse.group/u/Mateusz_Wolniarski)\
**Replies:** 2\
**Last updated:** [January 14, 2022, 12:29pm UTC](https://openvidu.discourse.group/t/cant-test-openvidu-in-dashboard/3702 "2022-01-14T12:29:54Z")

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Openvidu: v2.20.0 (CE) Deployment: On premise I deploy openvid applications on a virtual machine, I opened all the necessary ports and I cannot complete the connection test on the dashboard. Console logs from dashboard…

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## [IP whitelisting of dashboards breaks composed recording](https://openvidu.discourse.group/t/ip-whitelisting-of-dashboards-breaks-composed-recording/3555)

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**Author:** [@Bit](https://openvidu.discourse.group/u/Bit)\
**Replies:** 3\
**Last updated:** [January 10, 2022, 5:02pm UTC](https://openvidu.discourse.group/t/ip-whitelisting-of-dashboards-breaks-composed-recording/3555 "2022-01-10T17:02:40Z")

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OpenVidu Pro 2.17.0 on Ubuntu 20.04 I’m making use of “ALLOWED\_ACCESS\_TO\_DASHBOARD” in the .env and it works as expected apart from an issue whereby composed video recordings come out like this: I’ve tried adding th…

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## [Client connections keep failing from time to time](https://openvidu.discourse.group/t/client-connections-keep-failing-from-time-to-time/3460)

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**Author:** [@jet.ong](https://openvidu.discourse.group/u/jet.ong)\
**Replies:** 2\
**Last updated:** [January 7, 2022, 3:55pm UTC](https://openvidu.discourse.group/t/client-connections-keep-failing-from-time-to-time/3460 "2022-01-07T15:55:46Z")

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Hi, We have deployed Openvidu Pro with below versions: Openvidu server pro v2.18.0 KMS v6.16.0 Openvidu-coturn 4.0.0 Most of the time the video conferences run smoothly, but there were cases that the client connectio…

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## [RPC protocol MixedReality WebRTC](https://openvidu.discourse.group/t/rpc-protocol-mixedreality-webrtc/3691)

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**Author:** [@Striiki](https://openvidu.discourse.group/u/Striiki)\
**Replies:** 1\
**Last updated:** [January 7, 2022, 3:24pm UTC](https://openvidu.discourse.group/t/rpc-protocol-mixedreality-webrtc/3691 "2022-01-07T15:24:38Z")

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Hello guys i’m having an issue making things work with OpenVidu RPC and MixedReality- WebRTC. The final problem is: If i publish my video i’m unable to receive video, and if i receive i’m unable to publish. When i try…

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## [After Start Openvidu Unable to Open DashBoard // OS Linux Redhat7](https://openvidu.discourse.group/t/after-start-openvidu-unable-to-open-dashboard-os-linux-redhat7/3660)

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**Author:** [@neeraj](https://openvidu.discourse.group/u/neeraj)\
**Replies:** 2\
**Last updated:** [December 30, 2021, 1:20pm UTC](https://openvidu.discourse.group/t/after-start-openvidu-unable-to-open-dashboard-os-linux-redhat7/3660 "2021-12-30T13:20:14Z")

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nginx\_1 | nginx\_1 | ======================================= nginx\_1 | = INPUT VARIABLES = nginx\_1 | ======================================= nginx\_…

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## [Why port 22 need to be opened](https://openvidu.discourse.group/t/why-port-22-need-to-be-opened/3681)

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**Author:** [@satish](https://openvidu.discourse.group/u/satish)\
**Replies:** 1\
**Last updated:** [December 27, 2021, 11:40pm UTC](https://openvidu.discourse.group/t/why-port-22-need-to-be-opened/3681 "2021-12-27T23:40:51Z")

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Why we need to open port 22 for openvidu?

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## [Problems in v2.20.2 in my server when I run /openvidu-health-checker](https://openvidu.discourse.group/t/problems-in-v2-20-2-in-my-server-when-i-run-openvidu-health-checker/3676)

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**Author:** [@Michel\_Rodriguez](https://openvidu.discourse.group/u/Michel_Rodriguez)\
**Replies:** 7\
**Last updated:** [December 26, 2021, 4:21pm UTC](https://openvidu.discourse.group/t/problems-in-v2-20-2-in-my-server-when-i-run-openvidu-health-checker/3676 "2021-12-26T16:21:16Z")

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Hello When I run the sudo docker this command: run --rm --shm-size 2g -e OV\_URL=XXXXXXX -e OV\_SECRET=XXXXXXXXXXXXXXXXX openvidu/openvidu-health-checker That is the output: lth-checker Waiting xvfb… Running tests… P…

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## [Use seperate server for my own app](https://openvidu.discourse.group/t/use-seperate-server-for-my-own-app/3669)

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**Author:** [@DiStefano8472](https://openvidu.discourse.group/u/DiStefano8472)\
**Replies:** 1\
**Last updated:** [December 15, 2021, 2:40pm UTC](https://openvidu.discourse.group/t/use-seperate-server-for-my-own-app/3669 "2021-12-15T14:40:46Z")

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Hi everybody, on every tutorial, the deployment of an own web application is solved with by deploying the application on the same server like openvidu. We want to use our own server and redirect all requests on port 80…

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## [Issues Upgrading to OV Pro](https://openvidu.discourse.group/t/issues-upgrading-to-ov-pro/3654)

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**Author:** [@mrussiello](https://openvidu.discourse.group/u/mrussiello)\
**Replies:** 1\
**Last updated:** [December 9, 2021, 11:46am UTC](https://openvidu.discourse.group/t/issues-upgrading-to-ov-pro/3654 "2021-12-09T11:46:23Z")

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We have been using OpenVidu CE for seveal years for a live video interviewing app. It’s worked fine for almost all clients. We have implemented OpenVido Pro this week to enable autoscaling. The Pro version works great fo…

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## [Inspector randomly not working/timing out? (OpenVidu Enterprise on AWS)](https://openvidu.discourse.group/t/inspector-randomly-not-working-timing-out-openvidu-enterprise-on-aws/3647)

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**Author:** [@phil917](https://openvidu.discourse.group/u/phil917)\
**Replies:** 4\
**Last updated:** [December 9, 2021, 11:49am UTC](https://openvidu.discourse.group/t/inspector-randomly-not-working-timing-out-openvidu-enterprise-on-aws/3647 "2021-12-09T11:49:05Z")

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Hi there, I’m running OpenVidu Enterprise on AWS. I pretty much just followed the tutorial to set everything up from the documentation. Everything has been running smoothly for the most part in our testing and with our c…

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## [Issues deployment](https://openvidu.discourse.group/t/issues-deployment/3652)

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**Author:** [@Valdivia](https://openvidu.discourse.group/u/Valdivia)\
**Replies:** 1\
**Last updated:** [December 3, 2021, 4:18pm UTC](https://openvidu.discourse.group/t/issues-deployment/3652 "2021-12-03T16:18:15Z")

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When I try to start my server it throws me openvidu-server\_1 | standard\_init\_linux.go:228: exec user process caused: exec format error

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## [NO\_STREAM\_PLAYING\_EVENT when Browser on different Machine than Server](https://openvidu.discourse.group/t/no-stream-playing-event-when-browser-on-different-machine-than-server/3570)

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**Author:** [@Florian](https://openvidu.discourse.group/u/Florian)\
**Replies:** 14\
**Last updated:** [December 3, 2021, 11:45am UTC](https://openvidu.discourse.group/t/no-stream-playing-event-when-browser-on-different-machine-than-server/3570 "2021-12-03T11:45:34Z")

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Hi, we have a setup working with openvidu-server-kms - if the browser is running on the same machine as the server. However, as soon as we point a browser from another machine to the server, we get NO\_STREAM\_PLAYING\_EVE…

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## [2.15 problem with owncert](https://openvidu.discourse.group/t/2-15-problem-with-owncert/1677)

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**Author:** [@aurdoc](https://openvidu.discourse.group/u/aurdoc)\
**Replies:** 23\
**Last updated:** [December 1, 2021, 3:22pm UTC](https://openvidu.discourse.group/t/2-15-problem-with-owncert/1677 "2021-12-01T15:22:21Z")

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I have currently a fully working version of OpenVidu 2.14 in our data center using letsencrypt for developing and testing an app we developed using OpenVidu. We are ready for more extensive testing and we choose to insta…

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## [Is it possible to have redundant Master Nodes on premise?](https://openvidu.discourse.group/t/is-it-possible-to-have-redundant-master-nodes-on-premise/3629)

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**Author:** [@Sevcsik-Zajacz\_GBS](https://openvidu.discourse.group/u/Sevcsik-Zajacz_GBS)\
**Replies:** 1\
**Last updated:** [November 26, 2021, 10:32pm UTC](https://openvidu.discourse.group/t/is-it-possible-to-have-redundant-master-nodes-on-premise/3629 "2021-11-26T22:32:29Z")

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Hi! We’re looking into implementing OpenVidu Pro on premises. I understand that I can have active redundancy and load balancing among Media Nodes, but is it possible to have active redundancy between the Master Nodes as…

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## [Bandwidth usage](https://openvidu.discourse.group/t/bandwidth-usage/3633)

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**Author:** [@reziel84](https://openvidu.discourse.group/u/reziel84)\
**Replies:** 0\
**Last updated:** [November 26, 2021, 4:23pm UTC](https://openvidu.discourse.group/t/bandwidth-usage/3633 "2021-11-26T16:23:48Z")

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hi all, thanks in advanced for your support. i have a question regarind openvidu bandwidth, expecially from OPENVIDU to CLIENTS. i try to explain in a simple words. i need to calculate a network costs (AWS cloud) for …

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## [\[Solved\] 'Unable to locate package kurento-media-server' when installing on ubuntu 18.4](https://openvidu.discourse.group/t/solved-unable-to-locate-package-kurento-media-server-when-installing-on-ubuntu-18-4/349)

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**Author:** [@Mads](https://openvidu.discourse.group/u/Mads)\
**Replies:** 5\
**Last updated:** [November 22, 2021, 10:01am UTC](https://openvidu.discourse.group/t/solved-unable-to-locate-package-kurento-media-server-when-installing-on-ubuntu-18-4/349 "2021-11-22T10:01:31Z")

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Trying to install on ubuntu 18.04.4 (amd64) following this guide: https://openvidu.io/docs/deployment/deploying-ubuntu/ Adding the repository and the pgp key seems to be successful, and apt-get update is updating the l…

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## [Autoscaling of master node?](https://openvidu.discourse.group/t/autoscaling-of-master-node/3617)

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**Author:** [@phil917](https://openvidu.discourse.group/u/phil917)\
**Replies:** 2\
**Last updated:** [November 18, 2021, 6:25pm UTC](https://openvidu.discourse.group/t/autoscaling-of-master-node/3617 "2021-11-18T18:25:00Z")

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Hi there, I’m currently using the beta of OpenVidu Enterprise. I setup autoscaling as outlined in the tutorials however our software ran into an issue today where the master node hit 100% CPU usage and then our software …

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## [Network quality API does not work](https://openvidu.discourse.group/t/network-quality-api-does-not-work/3614)

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**Author:** [@Kimblis](https://openvidu.discourse.group/u/Kimblis)\
**Replies:** 3\
**Last updated:** [November 18, 2021, 10:14am UTC](https://openvidu.discourse.group/t/network-quality-api-does-not-work/3614 "2021-11-18T10:14:24Z")

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Hey, we are using Openvidu PRO and we want to get networkQualityLevelChanged event. I added those 2 envs to my openvidu config in my master node, and my client has listener similar to the one in documentation (no ifs or …

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## [Regular short freezes on MediaSoup](https://openvidu.discourse.group/t/regular-short-freezes-on-mediasoup/3500)

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**Author:** [@basicmonkey](https://openvidu.discourse.group/u/basicmonkey)\
**Replies:** 9\
**Last updated:** [November 15, 2021, 2:49pm UTC](https://openvidu.discourse.group/t/regular-short-freezes-on-mediasoup/3500 "2021-11-15T14:49:39Z")

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OpenVidu 2.20 Enterprise, deployed on AWS using Cloud Formation. All working well. Mediasoup seems quick and good quality. I have one issue which is stuck at the moment: Every minute or so, all video streams on all ses…

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## [Failed to connect to localhost port 5443](https://openvidu.discourse.group/t/failed-to-connect-to-localhost-port-5443/3603)

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**Author:** [@pozniakas](https://openvidu.discourse.group/u/pozniakas)\
**Replies:** 1\
**Last updated:** [November 15, 2021, 12:37pm UTC](https://openvidu.discourse.group/t/failed-to-connect-to-localhost-port-5443/3603 "2021-11-15T12:37:28Z")

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These images should give you all information about what could possibly happened here, because I’m out of ideas. Thank you

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## [Disable public dashboard](https://openvidu.discourse.group/t/disable-public-dashboard/3538)

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**Author:** [@Glen\_Elkins](https://openvidu.discourse.group/u/Glen_Elkins)\
**Replies:** 9\
**Last updated:** [November 12, 2021, 8:45pm UTC](https://openvidu.discourse.group/t/disable-public-dashboard/3538 "2021-11-12T20:45:23Z")

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Is there a way to disable access to the dashboard url entirely? I don’t need it and don’t want public access to it

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## [Large recording lost sound](https://openvidu.discourse.group/t/large-recording-lost-sound/3582)

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**Author:** [@Glen\_Elkins](https://openvidu.discourse.group/u/Glen_Elkins)\
**Replies:** 6\
**Last updated:** [November 12, 2021, 8:42pm UTC](https://openvidu.discourse.group/t/large-recording-lost-sound/3582 "2021-11-12T20:42:38Z")

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This might not be vidu, I’ve not investigated properly yet but throwing it out there… I recorded a 15 minute long session to test it out. My setup sends a web hook call once the video session is destroyed, the other sid…

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